Most common 2011 Mercedes-Benz Sprinter 2500 problems
Share of the 14 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz Sprinter 2500 complaints by model year
Best Sprinter 2500 years: 2012, 2010, 2017. Years to avoid: 2020, 2019, 2021, 2022, 2014. Compare all years →
2011 Mercedes-Benz Sprinter 2500 recalls (4)
Air bags › Frontal › Passenger side › Inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags › Frontal › Driver side › Inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles…
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge.
Seat belts
Mercedes-Benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row May have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard…
Remedy: Mercedes-Benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on July 15, 2011. Owners May contact Mercedes-Benz at 843-695-5000.
Equipment
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and Mercedes-Benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window May loosen.
Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on February 11, 2011. Owners May contact sprinter at 1-201-573-0600.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2011 Mercedes-Benz Sprinter 2500:
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
What 2011 Mercedes-Benz Sprinter 2500 owners say
Air bags
Tl* the contact owns a 2011 Mercedes-Benz Sprinter 2500. While driving unknown speeds, the SRS indicator illuminated. The vehicle was taken to the local dealer (Mercedes-Benz of brooklyn, located at 1800 shore pkwy brooklyn, ny 11214) where it was diagnosed that the ether element sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the contact would be responsible for the repair cost. No further assistance was offered. The failure mileage was 42,097.
Takata recall: have been receiving recall notices about years (first recall April 2016). Made several appointments to replace, but they were out when I arrived. Currently I've had an air bag on order to be held in my name since June 2018. Still no success.
Engine & cooling
I have an rv built on a Mercedes diesel chassis. On July 3 my check engine light came on I took it to Mercedes of tampa fl. They said that in was the oxygen sensor, but did not have it in stock nor was there one available at any of Mercedes warehouses in the us. It would have to come from Germany and it might take months. They reset the light and told be I could take it back to md were I live and have the local Mercedes fix it. They assured me that it would not harm the engine and I could drive it back. About 200 miles into my return trip on July 5th (exit 29 in ga), I started to lose power and could only go between 30 and 40 MPH on I 95. I finally came to an exit and pull to a ta truck stop. The mechanic on duty said that he did not have the computer settings to test it, but there was a diesel mechanic who May be able to test it. …
[redacted] is car wash store? In March 21, 2013, vehicle warning lamp came on again, the information is :"engine oil level not when eng running", on this day I once put my car to the [redacted], in March 26, 2013, [redacted] send the car back, they tell us, the vehicle is no problem. I check the vehicle found, "engine oil level not when eng running"warning lamp still on . I don't know what's problem on this car? I don't know if I use this car is be safe? I want this car to the government safety supervision department to do the identification, to confirm that the car is it right? Safety?
Frequently asked questions
Is the 2011 Mercedes-Benz Sprinter 2500 a good car?
Based on 14 owner complaints filed with NHTSA, the 2011 Sprinter 2500 rates average: 16% fewer complaints than a typical year of the Sprinter 2500 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2011 Mercedes-Benz Sprinter 2500?
The air bags — 4 complaints, 29% of all complaints for this model year. Next are the engine & cooling (3) and electrical system (2).
How many recalls does the 2011 Mercedes-Benz Sprinter 2500 have?
There are 4 recalls for the 2011 Mercedes-Benz Sprinter 2500, the most recent from July 28, 2017 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mercedes-Benz Sprinter 2500?
The best years by complaints, compared at the same age, are 2012, 2010 and 2017. Years to avoid or approach with caution: 2020, 2019, 2021, 2022 and 2014. See the full Mercedes-Benz Sprinter 2500 years comparison.
At what mileage do 2011 Mercedes-Benz Sprinter 2500 problems happen?
The median mileage reported in complaints is about 21,000 miles; 92% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.