The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall details
| NHTSA campaign | 19V-004 (19V004000) |
|---|---|
| Manufacturer | Daimler Vans USA, LLC |
| Component | Air bags › Frontal › Passenger side › Inflator module |
| Report date | January 8, 2019 |
| Owners notified | March 15, 2019 |
| Vehicles affected | 88,388 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the air bags
- 2014 Mercedes-Benz Sprinter 2500 airbag problems 15
- 2015 Mercedes-Benz Sprinter 2500 airbag problems 3
- 2016 Mercedes-Benz Sprinter 2500 airbag problems 9
- 2014 Mercedes-Benz Sprinter 3500 airbag problems 19
- 2015 Mercedes-Benz Sprinter 3500 airbag problems 3
- 2016 Mercedes-Benz Sprinter 3500 airbag problems 12
- 2017 Mercedes-Benz Sprinter 3500 airbag problems 2
Frequently asked questions
Is the recall 19V-004 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 88,388 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.