Most common 2010 Mercedes-Benz Sprinter 2500 problems
Share of the 14 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz Sprinter 2500 complaints by model year
Best Sprinter 2500 years: 2012, 2010, 2017. Years to avoid: 2020, 2019, 2021, 2022, 2014. Compare all years →
2010 Mercedes-Benz Sprinter 2500 recalls (6)
Air bags › Frontal › Passenger side › Inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags › Frontal › Driver side › Inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles…
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge.
Seat belts
Mercedes-Benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row May have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard…
Remedy: Mercedes-Benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on July 15, 2011. Owners May contact Mercedes-Benz at 843-695-5000.
Structure
Mercedes Benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars May not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant…
Remedy: Mercedes-Benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge.
Equipment
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and Mercedes-Benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window May loosen.
Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on February 11, 2011. Owners May contact sprinter at 1-201-573-0600.
Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap
Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from November 2009 through March 2010 and sold under the Mercedes-Benz, freightliner, and Dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover May crack.
Remedy: Dealers will replace the oil filler neck free of charge. Mercedes-Benz USA is handling the Mercedes-Benz and freightliner sprinter owner notification and remedy for this campaign, and Chrysler is handling the Dodge…
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2010 Mercedes-Benz Sprinter 2500:
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
What 2010 Mercedes-Benz Sprinter 2500 owners say
Air bags
Hello all, I am currently driving with a defective airbag. I have been contacted by the daimler vans recall resolution team. They instructed me to take the vehicle to the nearest Sprinter repair center for the bag to be replaced free of charge. I explained that the nearest service center was st louis mo which happens to be over 100 miles away from my home. I asked if they could send someone to change it at my location, since this would take me away from work for a day to do this. They responded no I would need to have it towed at my expense to there location for servicing. Mercedes & Sprinter share the same hood ornament, but Sprinter service is require at specific servicing locations. Can you please help me resolve this matter asap . I have been riding with this airbag not knowing if it will accidentally discharge while I am driving. Thank you.
Tl* Takata recall. The contact owns a 2010 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA campaign numbers: 16V379000 and 16V077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Mercedes-Benz of anaheim (5395 e la palma ave, anaheim, ca 92807) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at [phone], but could not confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
Fuel & propulsion system
Safety Concerns Regarding Ebersp cher Diesel Heaters in My 2010 Sprinter This complaint outlines critical safety concerns identified with the two Ebersp cher diesel heaters in my 2010 Sprinter van, originally installed / imported from Germany. 1. Potential Non-Compliance with Emission Standards: A recent inspection suggests that both heaters might not meet EPA/CARB emission regulations due to the absence of a required CARB sticker. While I've obtained and verified CARB compliance documentation directly from Ebersp cher through a local MBUSA dealer, the lack of the sticker raises concerns. 2. Fume Intrusion into Driver Compartment: The current heater installation, positioned directly below the driver's cabin, poses a significant safety hazard. …
Tl* the contact owns a 2010 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle abruptly decelerated while the accelerator pedal was depressed. The failure occurred numerous times while driving various speeds. When the failure occurred, the vehicle would not accelerate past 30 MPH. The contact also stated that the check engine indicator remained illuminated and there was a warning that the diesel pump preheating system was malfunctioning. The contact placed the gear into neutral, and turned off and restarted the vehicle to bring the engine back to normal function. The vehicle was taken to an independent mechanic who replaced the diesel pump, catalytic converter, air combustible sensors, water sensor filter, and computer; however, the failure recurred. The manufacturer was not contacted. The failure mileage was 180,000.
Frequently asked questions
Is the 2010 Mercedes-Benz Sprinter 2500 a good car?
Based on 14 owner complaints filed with NHTSA, the 2010 Sprinter 2500 rates better than average: 42% fewer complaints than a typical year of the Sprinter 2500 at the same age. It is one of the best Sprinter 2500 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2010 Mercedes-Benz Sprinter 2500?
The air bags — 4 complaints, 29% of all complaints for this model year. Next are the fuel & propulsion system (3) and steering (2).
How many recalls does the 2010 Mercedes-Benz Sprinter 2500 have?
There are 6 recalls for the 2010 Mercedes-Benz Sprinter 2500, the most recent from July 28, 2017 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mercedes-Benz Sprinter 2500?
The best years by complaints, compared at the same age, are 2012, 2010 and 2017. Years to avoid or approach with caution: 2020, 2019, 2021, 2022 and 2014. See the full Mercedes-Benz Sprinter 2500 years comparison.
At what mileage do 2010 Mercedes-Benz Sprinter 2500 problems happen?
The median mileage reported in complaints is about 57,000 miles; 43% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.