Mercedes-Benz Recall 18V-288: Structure – body

Affected: 2017 Mercedes-Benz Sprinter 2500, 2017 Mercedes-Benz Sprinter 3500. Filed with NHTSA on May 3, 2018, covering about 153 vehicles.

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

The risk

If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

The fix

DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Recall details

NHTSA campaign18V-288 (18V288000)
ManufacturerDaimler Vans USA, LLC
ComponentStructure › Body
Report dateMay 3, 2018
Owners notifiedJuly 2, 2018
Vehicles affected153
Initiated byManufacturer

Vehicles covered

Owner complaints about the body & structure

Frequently asked questions

Is the recall 18V-288 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 153 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.