The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
The risk
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Recall details
| NHTSA campaign | 21V-042 (21V042000) |
|---|---|
| Manufacturer number | NC3DREZAHA |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Electronic stability control (ESC) › Control module |
| Report date | February 3, 2021 |
| Owners notified | August 20, 2021 |
| Vehicles affected | 48,667 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the stability & traction control
- 2012 Mercedes-Benz Sprinter 3500 traction control problems 5
- 2013 Mercedes-Benz Sprinter 3500 traction control problems 10
- 2014 Mercedes-Benz Sprinter 3500 traction control problems 11
- 2015 Mercedes-Benz Sprinter 3500 traction control problems 11
- 2016 Mercedes-Benz Sprinter 3500 traction control problems 12
- 2017 Mercedes-Benz Sprinter 3500 traction control problems 7
- 2018 Mercedes-Benz Sprinter 3500 traction control problems 2
Frequently asked questions
Is the recall 21V-042 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 48,667 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.