The problem
Mercedes Benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars May not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant protection in interior impact."
The risk
In the event of a vehicle crash, the vehicles May not provide the protection required by the standard if an occupant strikes the a-pillar trim.
The fix
Mercedes-Benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during February 2011. Owners May contact Mercedes-Benz at 843-695-5000.
Recall details
| NHTSA campaign | 10V-655 (10V655000) |
|---|---|
| Manufacturer | SPRINTER ENGINEERING & COMPLIANCE SUPPOR |
| Component | Structure |
| Report date | December 29, 2010 |
| Owners notified | March 14, 2011 |
| Vehicles affected | 3 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 2 other model/year combinations not covered on this site.
Owner complaints about the body & structure
Frequently asked questions
Is the recall 10V-655 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Mercedes-Benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during February 2011.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.