Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
I had a recall on the dash of my Jeep due to the leather wrinkling.I had very slight wrinkling, so I honored the recall and took it to the dealership. They replaced the leather which seemed to fix the problem, well WRONG, they put the leather down with no adhesive to keep it in place. Long story short, it began having some puckering in the middle,now the whole dash looks like a wrinkled bed sheet and its totally lifted along the bottom of the windshield, which has caused my defrost vent to lift out of place and resricts airflow. This resricts my visibility when the defrost cannot blow accurately. I took it back to the dealership to show them,and to tell them that it's worse than before I brought it to them, and if I had've known this would happen, I would have left it alone! I showed them that they Obviously didn't put adhesive under the leather, the just laid and tucked it! …
Over the course of several years' use, the OEM HID headlights lenses have been burnt by the OEM headlights which has incrementally diminished the headlight effectiveness. There is a frost like haze that has been burnt into the interior of the lens. This should be covered by the manufacturer given that the headlight cover lenses used on the headlight assembly were not adequate. I have experienced this diminishing visibility over the last several years, but it has reached a point now that it is a safety concern while driving at night.
The dashboard of the vehicle has delaminated, with the leather covering bubbling and warping. The uneven surface causes significant glare at certain sun angles to be reflected into the eyes of the driver. The dealership has inspected the vehicle and noted that Jeep had briefly extended the warrenty on the component due to known issues, but refuses to honor a repair or replacement outside of that warrenty period. The vehicle was purchased in this condition so it is unclear when the damage occurred.
Windshield wipes are malfunctioning. They come on and function by themselves without the windshield wipers being activated. Purchased the car on 5/26/2025 and issue started on 6/1/25. Took the car to the dealership on 6/2/25 to check the problem out. They couldn't mimic the problem. Car has been back and forth to the dealership 3x since 6/2/25 trying to figure out what the issue is.
I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). …
The driver's side mirror and windshield column create an 18 inch blind spot. And, the mirror is so tall it is almost impossible for a 5'6" driver to see over it. There is no seat height adjustment. The blind spot makes it very unsafe to make left turns. I have had a few close calls and last week it caused a minor fender bender. I was turning left on a residential street in pagosa springs, co. Because of the blind spot, I did not see the car coming up to a stop sign. The Jeep Grand Cherokee mirror design is dangerous.
I see double light sources out my front windshield. This occurs both in the daytime and intensifies at night. This effect is called ghosting and originally I thought my eyesight was going bad so I went to an eye specialist where they said my vision is near perfect. This double light effect goes away in other vehicles such as the wrangler, most likely has something to do with the windshield thickness and angle. This double light is extremely distracting at night and dangerous, also this creates headaches and driver fatigue due to trying to always focus on objects. Jeep customer care said that my windshield is out of its 1 year warranty period, however I've had this issue for awhile now, even most likely within the 1 year period. …
Tl* the contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 40 MPH, there was a complete loss of power. The failure occurred on two occasions. The vehicle was taken to the dealer but was unable to be diagnosed. The contact mentioned that the vehicle had the transmission replaced prior to the failure. The contact received notification of NHTSA campaign numbers: 15V393000(structure) and 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 48,000. Parts distribution disconnect. VIN tool confirms parts not available.
Tl* the contact owns a 2014 Jeep Grand Cherokee. The contact stated that the windshield wipers only functioned on the highest setting. In addition, when the wipers were not activated, they would stop immediately in the position they were in at the time of use. Providence auto (804 lancaster pike quarryville, pa) confirmed the failure and stated that the multi-switch was defective and needed to be replaced. The contact referenced NHTSA campaign number: 15V509000 (visibility); however, the vehicle was not included in the recall. The contact was referred to NHTSA to inquire about why the vehicle was not included. That manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
FCA Uconnect sending forced updates to certain vehicles with Uconnect systems onboard (satellite signal sent directly to vehicle). A known issue by FCA, is that the forced update fails during the update rendering certain features useless. In my encounter the system update failed and most electronic systems were not functional such as defroster, control of the power seats, the vehicles lighting systems among other systems. This is dangerous and FCA is aware of this failure yet they have failed to notify consumers of such failure and how it could adversely effect their control and access to function of the motor vehicle while in operation.
Window & Wiper complaints in other Grand Cherokee years
Frequently asked questions
How common are window & wiper problems on the 2014 Jeep Grand Cherokee?
NHTSA has 44 complaints about the windows, wipers & sunroof of the 2014 Jeep Grand Cherokee, 2% of the model year's 2,383 complaints. The component named most often is sun/moon roof assembly (2 mentions).
Is there a recall for 2014 Jeep Grand Cherokee window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2014 Jeep Grand Cherokee, though it has 18 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Jeep Grand Cherokee window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 49,000 miles, and 31% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 1 injury to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.