Which parts fail
Components named in complaints (headlights, tail lights, turn signals, interior lights).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Jeep Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate) . By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.
When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such . Last occured on or about
Owner pulled into rest stop got out to go the restroom while wife got their 14 month old and 4 year old out and put them in the passenger front seat to feed them at this time the font passenger door was open with the under dash courtesy light illuminated for about 10 to 15 mins approximately as which time the door was shut and the car pulled closer to the rest stop and the owner got out and had a snack leaving the vehicle for approximately 30 mins when he returned and opened the driver door he saw smoke in the interior coming from the passenger side floor board area. He opened the passenger side door and observed a pillow and a womens purse located in the floor board with the pillow smoking and falling apart. He pulled the floor mat out on the ground with the pillow and purse on it at which time the pillow burst into flames. …
I purchased a 2015 Jeep Cherokee latitude September 2018 with 64,000 miles on it. When driving vehicle on the street, the vehicle will jerk really hard like it is changing gears. If I am putting vehicle in reverse and leaving out of my drive way, the vehicle jerks. Whenever I am driving at a low speed (0-45mph) the vehicle jerks. When coming to a complete stop, like a stop sign, red light, or heavy traffic, vehicle jerks once I accelerate. I took my vehicle to dealer to be serviced on November 3, 2018 regarding this issue and I was told they found no problems but there was an update (rrt) completed on vehicle. I took my vehicle back to dealership on Saturday, November 17, 2018 for electrical component services and complained about the same issue and was told vehicle is not showing any problems but my thermostat needed replacing due to thermostat rationality code. …
Headlights are dangerously inadequate. Headlights are very dim the beam pattern is very narrow. While driving in the city pedestrians are barely visible in front and to the sides not lit up very dim. Many accidents barely avoided. When driving road is barely visible not lit enough, very dark. Almost drove off road due to poor visibility,very dark. People will lose their lives because of poor headlights. High beams are not any better. Many complaints online. Company Jeep Chrysler now offer optional HID lighting standard in new vehicles. But not in older version left unfixed and extremely dangerous. Obviously they know it's a problem but won't admit. Headlights must be replaced with upgrade or risk death or serious injury. Headlights are way too dim , like they aren't even on when driving. Must test drive to recognize the problem. …
I have had to replace my driver side light bulb 3 times in the past 6 months . I keep spending 60-80$ for these replacements just for it to go out in less than 3 months. My passages side has never gone out , only the driver side . The bulb isn't burnt out , yet it won't turn on . It did this while I was driving in the city at a stop sign waiting to turn out of my neighborhood. Luckily my fog lights, which have never went out on me, help me see the roads at night . I just can't risk driving and getting a ticket for the headlight out but I also can't afford to keep replacing the one bulb that constantly goes out . There isn't any condensation in there either so I'm not sure why it keeps going out .
Tl* the contact owns a 2015 Jeep Cherokee. The contact stated that the headlamps did not produce enough light. In addition, when the high beams were illuminated, they were still dimly lit. The vehicle was taken to the dealer where it was diagnosed that the headlamps needed to be raised. The vehicle was repaired; however, visibility was still poor while driving at night. The vehicle was returned to the dealer where it was diagnosed that the failure was inherent to this model vehicle. The manufacturer was notified of the failure. The failure mileage was 7,000. Updated 04/14/16 updated 6/5/18
Just purchased a loaded Jeep Cherokee trailhawk and noticed immediately during first night drive that headlights are hugely underpowered. The road is dark and I'd say they have less than have the brightness of my last car. I almost got in an accident the first night as I could not see where the center of the lane was when making a left turn. I subsequently got online and read a ton of complaints over new Cherokee (2014-2016) headlights. This is so dangerous and unacceptable and yes, the headlights are working and I am operating them correctly.
The Jeep Cherokee trailhawk is equipped with halogen headlights mounted low on the front of the Cherokee. These headlights do a terrible job of lighting the road in front of the vehicle. They are both dim and do not shine the light far enough ahead of the vehicle. I live in a rural area and am very concerned about driving at night with this vehicle since there are always animals crossing the road. The high beams shine about as far as the low beams on my other car. I feel like I am driving a car with headlights from the 1960s.
The headlights are less than adequate. When oncoming traffic I can't see at all. It almost seems like my headlights aren't even on when I know they are. They are fine when your the only one on the road. However when it is raining or snowing it's so dangerous. I can't see a thing. And as a result I almost hit someone who was walking. I have told my dealership in one of their surveys that this issue needs to be resolved or someone will get hurt. I've told them it needs to be recalled. It's the only thing I hate about it.
Headlight complaints in other Cherokee years
Frequently asked questions
How common are headlight problems on the 2015 Jeep Cherokee?
NHTSA has 37 complaints about the lights of the 2015 Jeep Cherokee, 2% of the model year's 1,792 complaints. The component named most often is headlights (2 mentions).
Is there a recall for 2015 Jeep Cherokee headlight problems?
No. NHTSA lists no lights recall for the 2015 Jeep Cherokee, though it has 11 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Jeep Cherokee headlight problems start?
Half of the complaints with a recorded mileage happened before about 35,000 miles, and 41% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 2 fires and 0 injuries to lights problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.