Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Jeep Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
I have owned this vehicle for 4 months and every 3 weeks I have to return it for service due to the transmission, 4x4 and traction control not working. Starts off in 3rd - 4th gear at any given time (almost been hit several times), will accelerate and surge forward during down shifting while stopping (almost hit several different vehicles) and now surges to 7000rpm when turning right and parking break has locked up 3 different times while in gear. 2 different dealerships don't know what to fix because it doesn't register any codes, they also tell me that this is a huge problem on all 9 speed transmissions they make, not just the one's in jeeps. But since they don't know what to fix and therefore its not an issue and I have to take my unpredictable and unsafe vehicle home and not the loaner because Jeep will not pay for it. …
SUV shuts off in the middle of road while driving normal speed, city or highway happens both; all lights on dash are flashing, brake light comes on for no reason, alerts to check transmission, check parking brake, check engine, car jus stops and wont move but engine still sounds like it's running,, and and all other electronic gauges are flashing ...has been taken back to dealer two/three times in one month to fix but but the same problem always comes back again,. Not impressed; I have owned jeeps all my life never had this problem, this SUV is dangerous, I bought this car and paid $38 thousand and have 19K miles on it . I even tried to trade it in with the same dealer and was told it was only worth 17K which is less than half what I paid for it a year and a half ago! How is this even legal? …
On 5/23/19 and 5/27/19 vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have small children. This has happened twice in the last month.I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on my vehicle, and having these kind of safety concerns. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by Jeep and nothing. …
I have warning lights keep flashing out of control 3 lights keep staying on that is tire pressure system and check engine and start stop system , put a code reader on vehicle and it says transmission module my car will rev up while I n gear hesitate and then jerk real fast and start going super fast without my foot on gas. When I shift the gears into reverse from park or put in park it makes a loud clunk noise and shifts hard. Also the tailgate when opening will open up and immediately shut on me and has hit my head a few times and tried shutting with me in the way. I've reported problems to the dealership several times they send me to a dealership for Jeep and they tell me battery needs reset and sent me on my way and I asked to have transmission looked at and they have no transmission tech. …
Jeep dealers have been unresponsive in resolving/fixing recall w47 leading to the lack of functionality of my Jeep Cherokee 2015, requiring tow from chester, md to alexandria, va given the vehicle could no longer be driven. Dealer now suddenly has "recall fix" (not available after 9 previous calls/messages between 7/21/2020 - 8/22/2020 when dealer reps never returned a message/call). They claim as of today (after Jeep was dropped at dealer by tow truck), the recall fix has been done - but say the transmission light is still on and needs to be repaired/paid for by the customer. I believe this could be further result of not fixing a dangerous recall situation which could have damaged the car beyond the recall related to front wheels, transmission, loss of power, loss of park function. …
My car had 40,343 miles and was in great condition. On November 19, 2017 my car wouldn't start and had the brake light on (which the brake wasn't on), check engine light on, off road light on, and battery low light on. I charged my battery and took it for a test drive. The check engine light came off and break light but the others were still on. The car was driving fine. The next day I went to start my car and it started but was acting awful. It was giving me resistance to change gear, it felt like the brake was on even though it wasn't, and it was scary to drive it. I took it into the shop. They said the computer wasn't reading anything correctly and they hope that putting a new battery will help everything go back to normal. They changed it and it didn't work. They said the ECU and TCM configuration was mismatched and needed to be replaced. …
I purchased May Jeep Cherokee in December 2017. On the first hot day of May 2020, I went into my car, and noticed the dashboard area along with the vents, had began to melt! It was hot outside, but this is not the first time that my car has been sitting in the sun. When I touched the vent, my fingers were covered in this black, gooey substance. Not only is the interior of my car destroyed, but my concern is whether this substance is hazardous. Are there chemicals in the paint or any toxic elements? I have showed the photos of the problem to many people. And everyone has the same answer, which is, "I have never seen anything like this before." I contacted the dealership, where I purchased my Jeep. My agent is currently looking into this. The second problem involves the shifter. All of the lights are lit up. …
I have had my car in the shop twice for gear shift issue as well as a blower motor 3 times. If I replace this blower motor it will be the 3rd in 2 years. The gear shifting issue was supposedly just an electrical issue according to the dealership and the upon returning with the same issue I was told an entire gear shift replacement was necessary on my 2015 Jeep Cherokee. A supposed recall existed but per Jeep customer service is was only for cars build in 2014 in the month of October. However in a follow up call today 12/13/2019 Jeep was unable to find any recall related to the gear shift or any electrical components that would affect the gear shift or transmission. …
First this happened 3/6/2019 the vehicle shut off dead on a main rd could not start it for about 5 minutes or so. Got it going . Then yesterday 3/9/19 the same thing with my daughter driving dead stop engine not running as driving again took awhile to start it up, got it back home heard a sound as you put the car in gear clicking noise then I put it back in park the vehicle rolled back once in park never happens before. I looked up recalls people have had the same exact issue identical to mine, problem a wire was crimped and software needed updating. Done know if this was ever fixed bought this used a year and a half ago. The car is not that old only has 47K miles on it. I see no recalls now but there was one van it be brought in on that recall I am speaking of?? …
Vehicle turned off on its own upon reaching 40mph and coming to a complete stop. Vehicle later turned off while on the highway at 65 MPH in traffic while in the middle lane. This made the vehicle accelerator inoperable and at the same time made the vehicle lose speed slowing down while in traffic. Vehicle was nearly missed by passing vehicles and almost hit. Emergency lights came on as soon as the vehicle turned off. Vehicle was shifted to neutral to allow for steering wheel to not be so stiff. Finally I was able to pull over while the vehicle still had some type of momentum. I tried restarting the vehicle but the dashboard stated "please wait for vehicle to warm up to start.' I had to wait about 20 minutes until the vehicle was able to restart then acting normal. Check engine light came on. Upon revising the fault code p2172 appeared.
Traction Control complaints in other Cherokee years
Frequently asked questions
How common are traction control problems on the 2015 Jeep Cherokee?
NHTSA has 51 complaints about the stability & traction control of the 2015 Jeep Cherokee, 3% of the model year's 1,792 complaints.
Is there a recall for 2015 Jeep Cherokee traction control problems?
No. NHTSA lists no stability & traction control recall for the 2015 Jeep Cherokee, though it has 11 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Jeep Cherokee traction control problems start?
Half of the complaints with a recorded mileage happened before about 42,000 miles, and 23% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.