2015 Jeep Cherokee Engine Problems

Which parts fail

• Exhaust system › Emission control › Catalytic convertor
  2
• Engine › Solenoid/actuator
  1
• Cooling system
  1

Components named in complaints (engine, cooling system, oil leaks, timing chain, exhaust).

Mileage when the problem started

• Under 25k
  13047%
• 25k–50k
  4516%
• 50k–75k
  5319%
• 75k–100k
  2810%
• 100k–150k
  155%
• 150k+
  41%

Owner reports

Selected complaints filed with NHTSA by 2015 Jeep Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The vehicle was able to restart the vehicle. The failure recurred multiple times. The contact mentioned that the "Stop/Start function won't work" warning message illuminated. The contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to an auto shop. The dealer was not notified of the failure and the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

The contact owned a 2015 Jeep Grand Cherokee. The contact stated while parked, the vehicle suddenly jumped into gear crashing into the rear of the vehicle in front. The vehicle was taken to a dealer but was not diagnosed. The contact stated shortly after the crash while driving at approximately 70 MPH, the instrument panel flashed and the vehicle stalled. As a result, the vehicle crashed into a parked vehicle. The vehicle was deemed destroyed. A police report was filed. No injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the vehicle was experiencing hard shifts while driving. The check engine warning light was illuminated. The vehicle was previously taken to O'Reilly's, where it was diagnosed that the failure was related to the alternator and low battery voltage. The alternator was taken to two technicians for testing, and the contact was informed that the alternator was in good condition. The vehicle was not repaired. Additionally, the contact stated that the ABS warning light was illuminated. …

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 30-35 MPH uphill, the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull into a driveway. The contact stated that while shifting into reverse(R), the rearview camera engaged; however, the vehicle failed to respond, and the electric parking brake engaged independently. The contact stated that he disengaged the electric parking brake and shifted into drive(D); however, the failure recurred, and the parking brake engaged independently. The vehicle was towed to an independent mechanic, where it was diagnosed that the Power Transfer Unit Input Splines were fractured and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 16V529000 (Power Train). The vehicle was not repaired. …

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power causing the vehicle to jerk back and forth and eventually stall. After a few minutes, the contact restarted the vehicle and was able to continue to their destination, however, the failure persisted several times thereafter. The contact noticed after doing an oil change the vehicle would consume a lot of oil and shortly after the oil change check engine warning light would illuminate. The contact checked the oil level and found the level low. The contact took the vehicle to a local dealer to have it inspected, but the dealer could not duplicate the failure. The failure continued and the vehicle was taken back to the dealer where the failure was diagnosed as a multi-air actuator with the engine. The vehicle was not repaired. …

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart; however, the message "Please Shift to Park," was displayed even though the gear selector was already in park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 181,000.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 20 MPH, the vehicle made an abnormal grinding sound coming from the engine. The contact stated that the Service 4WD message was displayed and remained displayed. The contact stated the vehicle jerked while driving at slow speeds. The vehicle was taken to an independent mechanic where it was diagnosed with engine cooling, engine, and electrical system failures. The vehicle was not repaired. The contact researched online and related the failures to NHTSA Campaign Number: 15V676000 (ENGINE AND ENGINE COOLING), 15V041000 (AIR BAGS), and 20V343000 (POWER TRAIN); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and informed the contact that he would be receiving an email. The failure mileage was approximately 85,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that an independent mechanic had previously replaced the rocker arm, camshaft, and coil packs; however, the failure recurred while driving at an undisclosed speed. Additionally, and the vehicle was making abnormal ticking sounds. Additionally, the headlights were inoperable. The vehicle was taken to the dealer where it was diagnosed with two bent valves in the engine. The vehicle was then taken to Stan McNabb HWY 55 Chrysler Dodge Jeep RAM FIAT (1200 E Carroll St, Tullahoma, TN 37388) where the computer was replaced; however, the dealer determined that the engine also needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that while operating the vehicle, there was a burning oil odor inside the vehicle. After a long trip, the vehicle was parked in the garage and the contacts' wife notice smoke coming from under the passenger's side of the vehicle. The contact drove out of the garage and sprayed the vehicle with a water hose. During the incident no flames were present. The contact stated that the cause of the failure was due to a faulty oil cooler which leaked oil onto the catalytic convertor caused the burning oil odor and smoking. The contact stated that the oil cooler had been replaced on three separate occasions. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000.

There has been two separate occasions this has occurred. The last occurrence resulted in a car wreck . The first occurrence I was driving out of a public parking lot and had feet on breaks and engine rived up and keep going into traffic but car saw me coming and switched lines. This second occurrence I was parking the car in a parking space with my feet on the breaks and the car rived up even with me hitting the breaks jumped the curb and i and the car ended up through the window of a store. No one was hurt but car damaged and in the shop for repairs. Police came to the seen and deemed it an accident. I did not see any warning lights or messages prior to either of these events. report #WC2400651 / unable to upload as i don't have a copy

Related recalls

NHTSA investigations

Engine complaints in other Cherokee years