Which parts fail
Components named in complaints (headlights, tail lights, turn signals, interior lights).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Jeep Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Jeep Cherokee. The contact stated that while refueling, gasoline was spilling from the vehicle. Additionally, the contact stated that while driving at approximately 60 MPH, the headlights exploded. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 65 MPH, the headlights and high beams were not working properly; then independently switched to a different setting. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified. The approximate failure mileage was 44,000.
My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.
The transmission jerks when at a light it jerks forward. This is unsafe as I feel it could hit the car in front. I reported it to the dealer which I purchased and they say the transmission is gone. There is only 36898 miles on it. The dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.
When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought .
Tl* the contact owns a 2014 Jeep Cherokee. While driving 65 MPH in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji Chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, [phone]) where it was diagnosed, but a failure could not be found. In addition, while driving 35 MPH, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. …
In 2017, both headlights on my 2014 grand Cherokee overland went out. When I took the car to dealership, they said they had never had the headlights burn out on a Jeep that age. They said it would be over $700 to replace the bulbs. I was not able to afford this at the time. Two days later, my Jeep stalled in traffic and the alternator started burning while driving to work; my car had to be towed to the closest auto mechanic where the alternator was replaced. I also had the headlamp bulbs replaced. I was reimbursed by Chrysler for the cost of the alternator following the recall, however, my headlights have once again stopped working. I would appreciate if this can be investigated to see if the headlamp malfunction is related to any of the other recalls.
The headlamp and headlight went out. I took it to a dealer, and they concluded there was a problem with the module and it would cost over $1000 to repair. I opted to just change the headlight which cost about $130 just for the bulb. A few months later the other headlight went out. Again I paid about $130 just for another bulb. A month later the other headlight went out again. It will cost about $130 just for the bulb. I have been told with the most recent call that the bulbs might continue to break as a side effect of the module problem. That is not known to be a fact. Either way, I'm looking at either $500+ just to have working bulbs at this point, or over $1500 to replace the entire module. Nobody should have to spend that kind of money simply to have working headlights so that they can legally drive the car that they purchased! …
Several times while I was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work, door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, I May not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between August 27, 2015 and September 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred. The problem is intermittent, during driving it can come and go. Service department at authorized Jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. …
Tl* the contact owns a 2014 Jeep Cherokee. While driving 50 MPH, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 MPH, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. …
Headlight complaints in other Cherokee years
Frequently asked questions
How common are headlight problems on the 2014 Jeep Cherokee?
NHTSA has 47 complaints about the lights of the 2014 Jeep Cherokee, 2% of the model year's 2,650 complaints. The component named most often is headlights (4 mentions).
Is there a recall for 2014 Jeep Cherokee headlight problems?
No. NHTSA lists no lights recall for the 2014 Jeep Cherokee, though it has 13 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Jeep Cherokee headlight problems start?
Half of the complaints with a recorded mileage happened before about 25,000 miles, and 53% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 1 fire and 0 injuries to lights problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.