Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Ford Fusion. The contact stated while the vehicle was parked, the front driver's side door latch failed to operate as intended and the door failed to close securely. The contact stated that due to the failure the vehicle was driven to work with an open door. The vehicle was taken to the dealer where it was determined that the front driver's door latch was inoperable. The contact was informed that the front driver's door latch needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that a week later, the rear passenger's door latch failed to latch as intended. The vehicle was scheduled to be inspected. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The contact referenced NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. …
The trunk of my 2014 Ford Fusion SE has been opening up randomly on its own for at least 3 years now. The trunk opens up at completely random times and is not exclusively associated with use of the car. The trunk opens up overnight as much as when the car is in use, unlocked, locked, or when the trunk has been purposely opened by me. My safety is put at risk because it provides unlocked access to the contents of my trunk to the public. My safety is put at risk because it has opened while driving. The safety of others is put at risk because my trunk opening while driving could effect my driving such that other drivers in my vicinity will be put at risk. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has been inspected by the manufacturer and others and were not able to reproduce the problem. …
I Had my car at Southgate Ford from 0ct 17- 20. During this time my car was to be serviced for the recalls. However upon receiving my car back. I was told the recall that is showing incomplete( door latches) was unable to be repaired due to the car only being registered in MI and PA. At this time it is showing my vin is still showing said recalls as incomplete.
The vehicle was taken to the dealer for recalls, I was told all the recalls with a door latch were fixed. Now the door latch won't close and the door stays open. Reached out to Ford and since it is the weekend ford is ignoring the matter until a dealer is open and it can be towed there. This is a safety matter that ford is ignoring.
The trunk on my 2014 ford fusion SE randomly opens. This occurs 3 to 4 times per day. Sometimes while driving, other times while its parked. This obstructs my view, and can cause danger to other drivers if contents in my trunk fly out.
Tl* the contact owns a 2014 Ford Fusion. While driving at 15 MPH, the front driver side door independently opened. As a result, the contact's door slammed into the driver side door of another vehicle. No injuries were sustained. A police report was not filed. The vehicle was taken to an independent mechanic who diagnosed that the quarter panel on the outer part of the door and the front driver side door latch needed to be replaced. The vehicle was then taken to a dealer who confirmed that the quarter panel and all the latches on all the doors needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was notified of the failure. The failure mileage was 14,000.
2 weeks ago as I'm driving and make a left turn the rear passenger door flies open nearly causing my 10 month old nephew to fall out of the moving vehicle. My niece had to grab his carseat from the sheer fear and panic of the incident. I immediately pull over to console and calm down my nephew and realized the door latch is broken and the door won't close and stay shut. And also realized he had a small bruise on his right cheek from the lash of his car seat being secured by the seatbelt and bumped his face against the car seat. So I had to purchase bungee cords to keep the door from flying open as I drive. So therefore now, the lights constantly stay on because the door is always open and also because the door is still open and can't lock, I'm at risk of auto theft or my belongings being stolen. …
Tl* the contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages). The contact stated that the front driver side door failed to latch and prevented the door from remaining closed. The door was held closed by a bungee cord. The vehicle was taken to the local dealer (bradley Ford Lincoln located at 1690 industrial blvd, lake havasu city, arizona, 86403)who stated that they had the parts and scheduled an appointment the following week. When the contact arrived for the appointment, he was informed that the recall remedy parts were on backorder for six months to a year, and that they would contact him when parts were available. The manufacturer was not made aware of the failure. The failure mileage was unknown. ... .updated 11/16/17 updated 11/21/2017
Tl* the contact called on behalf of her son who owns a 2014 Ford Fusion. The contact stated that while her son was driving at 30 MPH, the driver door opened without warning. The contact's son held the door close after the door failed to latch securely. The contact drove the vehicle to his residence. The vehicle then was taken to larry h. Miller Ford mesa (460 e. Auto center dr, mesa, az 85204, [phone]) where the vehicle was inspected. The contact was informed that the door latch needed to be replaced. The contact referenced NHTSA campaign number: 17V210000 (latches/locks/) as a possible remedy to the failure however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Tl* the contact owns a 2014 Ford Fusion. The contact stated that the driver's side door latch failed. The vehicle was taken to world Ford pensacola (6397 pensacola blvd, pensacola, fl 32505, [phone]) where they stated that they would provide a replacement kit for the same OEM latches. The dealer replaced the latch. The vehicle was excluded from NHTSA campaign numbers: 17V210000 (latches/locks/linkages) and 15V246000 (latches/locks/linkages), but the vehicle experienced the same failure related to the recall campaign. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 94,711.
Related recalls
Latches/locks/linkages › Doors › Latch
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge.
Latches/locks/linkages › Doors › Latch
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American…
Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332.
Latches/locks/linkages › Doors › Latch
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Remedy: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Latches/locks/linkages › Doors › Latch
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013.
Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015.
NHTSA investigations
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ.
Door Lock & Latch complaints in other Fusion years
Frequently asked questions
How common are door lock & latch problems on the 2014 Ford Fusion?
NHTSA has 49 complaints about the locks & latches of the 2014 Ford Fusion, 4% of the model year's 1,333 complaints. The component named most often is doors › latch (26 mentions).
Is there a recall for 2014 Ford Fusion door lock & latch problems?
Yes — NHTSA recall 20V-331 (latch, Jun 8, 2020); NHTSA recall 20V-177 (latch, Mar 23, 2020); NHTSA recall 17V-210 (latch, Mar 27, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2014 Ford Fusion door lock & latch problems start?
Half of the complaints with a recorded mileage happened before about 68,000 miles, and 9% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 1 injury to locks & latches problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.