Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2016 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver's side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver's side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver's side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver's side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver's side door latch had failed and needed to be replaced. …
The contact owns a 2016 Ford Fusion. The contact stated that upon opening the front driver's side door, the latch failed to latch securely. The door ajar warning light illuminated with an alert sound indicating that the door was still open. The vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred with that rear driver's side door latch. The vehicle was taken to an independent mechanic where it was diagnosed that the latch assembly failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the front passenger's side door latch failed to latch securely. As a result, the contact had to use a rope to secure the doors while driving. The vehicle had not been diagnosed or repaired. …
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver's side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front passenger's side door inadvertently opened with the door ajar light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the rear driver's side door inadvertently opened. The door ajar light illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 96,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driver's side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.
The contact owns a 2016 Ford Fusion. The contact stated the rear driver's side door failed to latch properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver's side door latch to be replaced. The vehicle was repaired. The contact stated the front driver's side door failed to latch on 6/20/2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
The contact owns a 2016 Ford Fusion. The contact stated that after parking and exiting the vehicle, the front driver's side door failed to remain closed and latched when closed. Additionally, the display indicated that the front driver's side door was always open. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,541.
The contact's wife owns a 2016 Ford Fusion. The contact stated that the front driver's side door and rear passenger's side door failed to close and lock securely. The vehicle was taken to the dealer who diagnosed that the door actuators had failed, and the failure was related to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified the failure but referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 117,600.
The contact owns a 2016 Ford Fusion. The contact stated that his wife was about to drive the vehicle however, when she closed the front driver's side door, the door failed to latch securely. The vehicle was taken to the dealer where, it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact the vehicle was not covered under NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 69,669.
Related recalls
Latches/locks/linkages › Doors › Latch
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa,…
Remedy: Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023.
Latches/locks/linkages › Doors › Latch
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American…
Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA investigations
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ.
Door Lock & Latch complaints in other Fusion years
Frequently asked questions
How common are door lock & latch problems on the 2016 Ford Fusion?
NHTSA has 35 complaints about the locks & latches of the 2016 Ford Fusion, 2% of the model year's 1,644 complaints. The component named most often is doors › latch (10 mentions).
Is there a recall for 2016 Ford Fusion door lock & latch problems?
Yes — NHTSA recall 23V-775 (latch, Nov 17, 2023); NHTSA recall 20V-177 (latch, Mar 23, 2020). Recall repairs are free at authorized dealers.
At what mileage do 2016 Ford Fusion door lock & latch problems start?
Half of the complaints with a recorded mileage happened before about 89,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.