2020 Ford Fusion Problems & Complaints

Most common 2020 Ford Fusion problems

• Transmission & drivetrain~79,000 miles
  6736%
• Engine & cooling~85,000 miles
  5731%
• Electrical system~4,000 miles
  3821%
• Other / not specified~23,000 miles
  2815%
• Driver assistance
  158%
• Steering~81,000 miles
  127%
• Fuel & propulsion system~102,000 miles
  127%
• Brakes~39,000 miles
  105%
• Body & structure~4,000 miles
  53%
• Suspension
  53%
• Wheels & tires~28,000 miles
  42%
• Air bags~67,000 miles
  42%
• Speed control & acceleration
  42%
• Locks & latches~103,000 miles
  11%
• Lights~53,000 miles
  11%
• Windows, wipers & sunroof~80,000 miles
  11%
• Stability & traction control~81,000 miles
  11%
• Seat belts
  11%

Share of the 184 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion complaints by model year

Best Fusion years: 2006, 2007, 2020. Years to avoid: 2010, 2011, 2012. Compare all years →

2020 Ford Fusion recalls (3)

What 2020 Ford Fusion owners say

Transmission & drivetrain all 67 →

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact also stated that while the vehicle was in park(P) on an inclined driveway, the vehicle rolled forward without warning and crashed into a home. No injuries and damages were reported; the contact was able to resume normal driving operation after the failure. The manufacturer was contacted and a complaint was filed. The vehicle was taken to a dealer for a diagnostic; however, the dealer was unable to duplicate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 16,270.

The contact owns a 2020 Ford Fusion. The contact stated that the fuel door would randomly disconnect from the vehicle. While idling at a stop light, the vehicle shut off. The contact stated that while restarting the vehicle the vehicle jerked and hesitated while shifting gear before accelerating. The vehicle was taken to the dealer who was unable to determine the cause of the failure because there was no warning light illuminated. The fuel door had been replaced; however, the vehicle still experienced the failure with the START/STOP function. The contact stated that the failure became a persistent failure. The contact stated that approximately 6 to 8 months after the first failure, while driving approximately 35-45 MPH, the vehicle stalled. The contact used the App to restart the vehicle. The check engine warning light was illuminated. …

Engine & cooling all 57 →

The contact owns a 2020 Ford Fusion. The contact stated that the fuel door would randomly disconnect from the vehicle. While idling at a stop light, the vehicle shut off. The contact stated that while restarting the vehicle the vehicle jerked and hesitated while shifting gear before accelerating. The vehicle was taken to the dealer who was unable to determine the cause of the failure because there was no warning light illuminated. The fuel door had been replaced; however, the vehicle still experienced the failure with the START/STOP function. The contact stated that the failure became a persistent failure. The contact stated that approximately 6 to 8 months after the first failure, while driving approximately 35-45 MPH, the vehicle stalled. The contact used the App to restart the vehicle. The check engine warning light was illuminated. …

The contact owns a 2020 Ford Fusion. The contact stated that while starting the vehicle, there was a rattling noise coming from the front end near the driver's side close to the transmission. The vehicle would start moments after the failure had occurred. The rattling was more pronounced while the A/C system was running. The contact stated that while depressing the accelerator pedal, the rattling sound was noticeable. Additionally, while driving at various speeds, the transmission felt as though it was slipping while changing gear. The contact stated that while inspecting the engine, underneath the hood was hotter than normal. The check engine warning light was illuminated. The vehicle had been taken to the dealer where it was diagnosed that the transmission flex plate had failed. The failure was linked to NHTSA Campaign Number: 10218899 (Power Train). The vehicle had not been repaired. …

Electrical system all 38 →

The contact owns a 2020 Ford Fusion. The contact stated that while driving and attempting to make a right turn, the parking brake activated causing the vehicle to abruptly stop. The contact was turned off and then restarted the vehicle. Approximately 3 miles later while driving, the failure reoccurred. The odometer lights began flickering, the gear shift indicator (PRNDL) light started to change, the location of the gear shifter started to switch gears, and the radio malfunctioned. The shift sensor malfunction and fault warning lights were illuminated. The failure occurred a total of 5 times. The contact took the vehicle to a certified mechanic who reset the vehicle to remove of all the codes however, the failure reoccurred. The contact scheduled an appointment with the dealer however, the vehicle had not yet been diagnosed or repaired. …

"The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly shut down with a 'System Performance' alert, and cooling fans engaged at maximum speed. Moments later, a thermal runaway event began in the high-voltage Li-ion battery pack, leading to a catastrophic fire. This is directly related to Recall 23V440 / 23S33 (BECM failure). The fire was extinguished by the local fire department in Telavi, Georgia (Country)."

2020 Ford Fusion engines & fuel economy

EPA ratings. Class: Midsize car.