2010 Ford Fusion Hybrid Problems & Complaints

Avoid6.7× as many complaints as a typical year of the Fusion Hybrid at the same age

Owners have filed 509 complaints about the 2010 Ford Fusion Hybrid with the National Highway Traffic Safety Administration. That is 6.7× as many as a typical Fusion Hybrid model year at the same age, which makes the 2010 one of the Fusion Hybrid years to avoid. The most reported problem area is the steering (138 complaints, typically around 96,000 miles).

509complaints
0recalls
9crashes
0fires
2injuries
0deaths

Most common 2010 Ford Fusion Hybrid problems

Share of the 509 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion Hybrid complaints by model year

20102011201220132014201520162017201820192020509132961266546557059358
Owner complaints per model year, Ford Fusion Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Fusion Hybrid years: 2020, 2015, 2016. Years to avoid: 2010, 2011, 2013. Compare all years →

NHTSA defect investigations

Federal safety investigators have looked into 6 possible defects involving the 2010 Ford Fusion Hybrid:

Power Steering Failure

NHTSA investigation PE16011 · opened Sep 28, 2016 · closed Dec 25, 2017

On September 28th, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-011 to investigate claims of power steering assist loss on model year 2010 Ford Fusion vehicles.ODI has received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at speed with no warning.During the PE16-011 investigation, Ford Motor Company…

Electric power steering failure

NHTSA investigation PE14030 · opened Oct 2, 2014 · closed Sep 10, 2015 · led to recall 15V-340

The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The…

Power Steering Failure

NHTSA investigation EA17004 · opened Nov 20, 2017 · closed Feb 9, 2024

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.

Floor mat interference with accelerator

NHTSA investigation EA12009 · opened Dec 12, 2012 · closed Jun 12, 2014 · led to recall 14E-028

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined…

Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated

NHTSA investigation DP26004 · opened Apr 9, 2026 · open

The Office of Defects Investigation (ODI) received a petition on December 22, 2025, requesting a defect investigation into the hydraulic control unit (HCU) for the Anti-lock Braking System (ABS) on the MY 2010 Ford Fusion Hybrid. The petition alleges that an illuminated ABS MIL is associated with a failure of the ABS HCU, resulting in ABS malfunction, loss of traction and electronic stability control functions, and…

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2010 Ford Fusion Hybrid owners say

Steering all 138 →

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while attempting to turn the vehicle to the left or the right, the steering wheel seized. The failure occurred intermittently but had become more pronounced and constant. The vehicle was now only able to be driven in a straight direction, whether going forward or in reverse. The steering assist failure light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was taken to another mechanic who confirmed the diagnostic result. The mechanic informed the contact of an unstated recall and referred the contact to the manufacturer for assistance. The vehicle had not been repaired. The dealer was informed of the failure and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer. …

99,000 miles · Dec 2024

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the driver's side front tire. The contact was able to exit the highway and drove to a tire store and had the tire replaced. The contact stated that after the tire was replaced while leaving the store parking lot, the check engine and power steering assist warning lights illuminated. The contact drove the vehicle to the residence but turning the steering wheel was extremely difficult, requiring extra effort to turn the steering wheel. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a closed NHTSA Action Number: EA17004 (Steering). The failure mileage was 229,875.

230,000 miles · Dec 2024

Air bags all 135 →

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

109,000 miles · Feb 2025

The contact owns a 2010 Ford Fusion Hybrid. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 2021

Brakes all 97 →

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 7-10 MPH and depressing the brake pedal, the brake pedal felt stiff. The contact stated that while depressing the brake pedal harder, the vehicle hesitated to respond, causing the braking distance to be extended. The ABS warming light and several other unknown warning lights were illuminated. The contact resumed driving; however, the failure worsened, and the vehicle failed to stop. The contact engaged the electric parking brake, and the vehicle stopped. The vehicle was towed to the dealer, where it was diagnosed that the ABS module, Part Number: BE5Z2C219H, had failed and needed to be replaced; however, the dealer informed the contact that the part had been discontinued. The vehicle was not repaired. …

200,000 miles · Jul 2024

The contact owns a 2010 Ford Fusion. The contact stated that while driving at 20 MPH, the brake pedal depressed to the floorboard as extra travel time was needed to stop the vehicle. The check brakes warning message appeared on the instrument panel during the failure. As the contact attempted to pull over to the side road, extra steering effort was needed to steer the vehicle. Due to the failure, the vehicle was towed to a dealer where they informed him that the ABS module needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and confirmed that the parts were on backorder. The contact was also notified that there were no recalls on the vehicle and was then referred to the NHTSA for assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 133,000.

Antilock/traction control/electronic limited slip › ABS warning light · 133,000 miles · Jul 2022

2010 Ford Fusion Hybrid engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.5L 4-cyl hybridCVTFWD41 / 36 / 39

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2010 Ford Fusion Hybrid a good car?

Based on 509 owner complaints filed with NHTSA, the 2010 Fusion Hybrid rates avoid: 6.7× as many complaints as a typical year of the Fusion Hybrid at the same age. It is one of the Fusion Hybrid years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2010 Ford Fusion Hybrid?

The steering — 138 complaints, 27% of all complaints for this model year, most often about electric power assist system. Next are the air bags (135) and brakes (97).

How many recalls does the 2010 Ford Fusion Hybrid have?

NHTSA lists no recalls for the 2010 Ford Fusion Hybrid. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Ford Fusion Hybrid?

The best years by complaints, compared at the same age, are 2020, 2015 and 2016. Years to avoid or approach with caution: 2010, 2011 and 2013. See the full Ford Fusion Hybrid years comparison.

At what mileage do 2010 Ford Fusion Hybrid problems happen?

The median mileage reported in complaints is about 85,000 miles; 12% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.