2020 Ford Fusion Hybrid Problems & Complaints

Better than average80% fewer complaints than a typical year of the Fusion Hybrid at the same age

Owners have filed 8 complaints about the 2020 Ford Fusion Hybrid with the National Highway Traffic Safety Administration. That is 80% fewer than a typical Fusion Hybrid model year at the same age, making the 2020 one of the better Fusion Hybrid years. The most reported problem area is the electrical system (4 complaints, typically around 54,000 miles).

8complaints
0recalls
1crashes
0fires
1injuries
0deaths

Most common 2020 Ford Fusion Hybrid problems

  • Electrical system~54,000 miles
    450%
  • Driver assistance
    225%
  • Other / not specified
    225%
  • Air bags~5,000 miles
    113%
  • Seat belts~5,000 miles
    113%
  • Steering
    113%
  • Engine & cooling~51,000 miles
    113%

Share of the 8 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion Hybrid complaints by model year

20102011201220132014201520162017201820192020509132961266546557059358
Owner complaints per model year, Ford Fusion Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Fusion Hybrid years: 2020, 2015, 2016. Years to avoid: 2010, 2011, 2013. Compare all years →

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Ford Fusion Hybrid:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2020 Ford Fusion Hybrid owners say

Electrical system

The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the "Stop Safely Now" and "Check Engine" messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to restart the vehicle; after the vehicle was started, the vehicle was taken back to the dealer. The vehicle was scanned; however, the dealer failed to duplicate the DTC code received on the scanner. The battery was reset, and the messages were cleared off the vehicle. The contact stated that several days later, the contact's husband received a "Battery Preserve Mode" message through the Ford App about the vehicle. The following day, the contact's husband experienced the failure that had occurred after the oil change. …

54,000 miles · Sep 2024

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle was shaking while driving at various speeds. While attempting to pull out of the garage the vehicle began making a clicking sound as if the engine was failing and the vehicle lost motive power. The check engine warning light was illuminated. The contact had the vehicle jumpstarted. …

51,000 miles · Aug 2024

2020 Ford Fusion Hybrid engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl hybridCVTFWD43 / 41 / 42

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2020 Ford Fusion Hybrid a good car?

Based on 8 owner complaints filed with NHTSA, the 2020 Fusion Hybrid rates better than average: 80% fewer complaints than a typical year of the Fusion Hybrid at the same age. It is one of the best Fusion Hybrid years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Ford Fusion Hybrid?

The electrical system — 4 complaints, 50% of all complaints for this model year. Next are the driver assistance (2) and air bags (1).

How many recalls does the 2020 Ford Fusion Hybrid have?

NHTSA lists no recalls for the 2020 Ford Fusion Hybrid. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Ford Fusion Hybrid?

The best years by complaints, compared at the same age, are 2020, 2015 and 2016. Years to avoid or approach with caution: 2010, 2011 and 2013. See the full Ford Fusion Hybrid years comparison.

At what mileage do 2020 Ford Fusion Hybrid problems happen?

The median mileage reported in complaints is about 51,000 miles; 33% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.