2015 Ford Fusion Hybrid Problems & Complaints

Better than average51% fewer complaints than a typical year of the Fusion Hybrid at the same age

Owners have filed 46 complaints about the 2015 Ford Fusion Hybrid with the National Highway Traffic Safety Administration. That is 51% fewer than a typical Fusion Hybrid model year at the same age, making the 2015 one of the better Fusion Hybrid years. The most reported problem area is the steering (15 complaints, typically around 75,000 miles). 2 recalls cover this model year.

46complaints
2recalls
5crashes
0fires
2injuries
0deaths

Most common 2015 Ford Fusion Hybrid problems

  • Steering~75,000 miles
    1533%
  • Brakes~59,000 miles
    1022%
  • Electrical system~46,000 miles
    920%
  • Engine & cooling~15,000 miles
    613%
  • Transmission & drivetrain~80,000 miles
    613%
  • Other / not specified~59,000 miles
    37%
  • Speed control & acceleration~47,000 miles
    24%
  • Windows, wipers & sunroof~18,000 miles
    24%
  • Wheels & tires~61,000 miles
    24%
  • Driver assistance
    24%
  • Suspension~45,000 miles
    24%
  • Equipment & accessories~1,000 miles
    12%
  • Air bags~75,000 miles
    12%
  • Fuel & propulsion system~15,000 miles
    12%
  • Seat belts~91,000 miles
    12%
  • Locks & latches~80,000 miles
    12%

Share of the 46 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion Hybrid complaints by model year

20102011201220132014201520162017201820192020509132961266546557059358
Owner complaints per model year, Ford Fusion Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Fusion Hybrid years: 2020, 2015, 2016. Years to avoid: 2010, 2011, 2013. Compare all years →

2015 Ford Fusion Hybrid recalls (2)

Equipment › Electrical

NHTSA recall 18V-592 · Sep 10, 2018 · 49,197 vehicles

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019.

Power train › Automatic transmission › Control module (TCM/PCM/tecm)

NHTSA recall 14V-736 · Nov 18, 2014 · 56,479 vehicles

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014.

Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

NHTSA defect investigations

Federal safety investigators have looked into 4 possible defects involving the 2015 Ford Fusion Hybrid:

Front Brake Jounce Hose Failures

NHTSA investigation RQ22004 · opened Aug 8, 2022 · closed Mar 24, 2023 · led to recall 23V-162

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak.

Door Latch Failures

NHTSA investigation RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V-177

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ.

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2015 Ford Fusion Hybrid owners say

Steering

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that after his wife had shifted into reverse and depressed the accelerator pedal, there was an abnormal sound coming from underneath the vehicle and the steering wheel failed to turn to the right or the left. The contact stated that his wife turned off and restarted the vehicle and the power steering functionality had not returned. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the power steering gears, rack, and pinion needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

80,000 miles · Dec 2024

The contact owns a 2015 Ford Fusion. The contact stated that while operating the vehicle, a knocking noise was present coming from the front of the vehicle. The vehicle was towed to the local mechanic who diagnosed that the steering gear motor had completely separated from the rack and pinion. The contact indicated that the bolts securing the electric power steering gear motor attachment had failed due to corrosion. The power steering gear motor and bolts were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was 102,000.

102,000 miles · Dec 2022

Brakes

The contact owned a 2015 Ford Fusion Hybrid. The contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. The driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown Honda. The vehicle continued to travel and seemed to idle. There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. …

140,000 miles · May 2023 · crash · 1 injury

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard. The contact lost control and went off the highway, crashing into a ditch. The contact had the vehicle towed to a collision repair shop. The vehicle was not taken to a dealer and was not diagnosed. The vehicle was repaired for collision damage only. A recall notice for NHTSA Campaign Number 22V011000 (Service Brakes, Hydraulic) was received however the contact was uncertain if his failure was related to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

100,000 miles · Oct 2021 · crash

Electrical system

My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.

Nov 2021

Tl* the contact owns a 2015 Ford Fusion Hybrid. While driving 10 MPH, the check brake warning indicator illuminated. When the brake pedal was depressed, the brakes failed to engage. The contact stated that the vehicle was eventually able to stop after depressing the brake pedal to the floorboard. Prior to the failure, the brakes were applied and worked fine. The vehicle was towed to an independent mechanic where it test driven. The mechanic discovered that there were no brakes. The vehicle was towed to garnet Ford (1610 wilmington pike, west chester, pa 19382 [phone]) where it was diagnosed that rodents chewed the body harness, which needed replacement. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The contact researched the failure online and found out the wires were made with a soy material that attracted rodents. …

Wiring · 46,000 miles · Sep 2017

2015 Ford Fusion Hybrid engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl hybridCVTFWD43 / 39 / 41

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2015 Ford Fusion Hybrid a good car?

Based on 46 owner complaints filed with NHTSA, the 2015 Fusion Hybrid rates better than average: 51% fewer complaints than a typical year of the Fusion Hybrid at the same age. It is one of the best Fusion Hybrid years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2015 Ford Fusion Hybrid?

The steering — 15 complaints, 33% of all complaints for this model year. Next are the brakes (10) and electrical system (9).

How many recalls does the 2015 Ford Fusion Hybrid have?

There are 2 recalls for the 2015 Ford Fusion Hybrid, the most recent from September 10, 2018 (electrical). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Fusion Hybrid?

The best years by complaints, compared at the same age, are 2020, 2015 and 2016. Years to avoid or approach with caution: 2010, 2011 and 2013. See the full Ford Fusion Hybrid years comparison.

At what mileage do 2015 Ford Fusion Hybrid problems happen?

The median mileage reported in complaints is about 59,000 miles; 44% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.