Most common 2011 Ford Fusion Hybrid problems
Share of the 132 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ford Fusion Hybrid complaints by model year
Best Fusion Hybrid years: 2020, 2015, 2016. Years to avoid: 2010, 2011, 2013. Compare all years →
NHTSA defect investigations
Federal safety investigators have looked into 3 possible defects involving the 2011 Ford Fusion Hybrid:
Electric power steering failure
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The…
Floor mat interference with accelerator
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined…
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
What 2011 Ford Fusion Hybrid owners say
Steering all 43 →
The contact owns a 2011 Ford Fusion Hybrid. The contact stated that after starting the vehicle, the "Power Steering Assist" warning light illuminated and the vehicle was difficult to steer. The vehicle was restarted and the power steering functionality returned however, the failure recurred. The contact stated that recently while driving 20 MPH, the power steering assist warning light illuminated and the vehicle lost power steering functionality. The vehicle was driven back to the residence in manual steering mode. The contact took the vehicle to an independent mechanic who diagnosed the failure with a damaged power steering control module assembly which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn and failed to function as needed. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was being repaired. The contact stated that the steering rack had been replaced five times starting in 2023. In addition, the contact stated that on several of the failures, the vehicle was undriveable and was towed to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,625.
Air bags all 34 →
Takata recall : my spouse and I have been waiting on parts to come out for this recall since mid-2016, about two years ago, and received a letter in the mail as late as December 2017 saying that there has been a delay with the replacement parts' production. This is an absurd amount of time to have to wait for a safety replacement part. It harms the resale value of our vehicle and will potentially harm my wife, who often sits in the front seat passenger seat. Let's get some regulatory authority and force Ford to respect their drivers' safety and time!
Takata recall. Passenger airbag warning light has been going on for over a year. Ford notified me for a recall June 2016, but they still have no solution. Notice from tk holdings inc. Suggests possible defective ammonium nitrate propellant that could rupture, with risk of injury or death. 1.5 years is too long for Ford to respond to dangerous situation.
Brakes all 24 →
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 10-15 MPH and depressing the brake pedal several times, the vehicle failed to respond. There was no warning light illuminated. The contact drove in a circle and slammed on the brakes, and the vehicle responded. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure could be related to the ABS module. The mechanic informed the contact that it was a common failure and referred the contact to the dealer for assistance. The vehicle was driven to the dealer and the contact was informed that the ABS warning light was illuminated. The vehicle was diagnosed with internal electronic failure of the ABS module. The dealer informed the contact that the VIN was not included in an unknown recall. The dealer informed the contact that parts were not available for the repair. …
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 25 MPH and depressing the brake pedal, the vehicle failed to stop as needed. The contact was informed that the Service Brake warning light illuminated. The vehicle eventually came to a rolling stop as the contact depressed the brake pedal to the floorboard. The vehicle resumed normal operation after being restarted. An independent mechanic was notified of the failure and informed the contact that he would not be able to diagnose the vehicle until the failure was persistent. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 205,000.
2011 Ford Fusion Hybrid engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.5L 4-cyl hybrid | CVT | FWD | 41 / 35 / 38 |
EPA ratings. Class: Midsize car.
Frequently asked questions
Is the 2011 Ford Fusion Hybrid a good car?
Based on 132 owner complaints filed with NHTSA, the 2011 Fusion Hybrid rates use caution: 1.8× as many complaints as a typical year of the Fusion Hybrid at the same age. It is one of the Fusion Hybrid years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2011 Ford Fusion Hybrid?
The steering — 43 complaints, 33% of all complaints for this model year. Next are the air bags (34) and brakes (24).
How many recalls does the 2011 Ford Fusion Hybrid have?
NHTSA lists no recalls for the 2011 Ford Fusion Hybrid. You can still confirm with your VIN using our VIN recall check.
What are the best and worst years of the Ford Fusion Hybrid?
The best years by complaints, compared at the same age, are 2020, 2015 and 2016. Years to avoid or approach with caution: 2010, 2011 and 2013. See the full Ford Fusion Hybrid years comparison.
At what mileage do 2011 Ford Fusion Hybrid problems happen?
The median mileage reported in complaints is about 73,000 miles; 18% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.