2014 Ford Fusion Hybrid Problems & Complaints

Average32% fewer complaints than a typical year of the Fusion Hybrid at the same age

Owners have filed 65 complaints about the 2014 Ford Fusion Hybrid with the National Highway Traffic Safety Administration. That is about average for the Fusion Hybrid at the same age. The most reported problem area is the steering (14 complaints, typically around 50,000 miles). One recall covers this model year.

65complaints
1recalls
3crashes
0fires
0injuries
0deaths

Most common 2014 Ford Fusion Hybrid problems

  • Steering~50,000 miles
    1422%
  • Transmission & drivetrain~111,000 miles
    1218%
  • Brakes~33,000 miles
    1117%
  • Electrical system~15,000 miles
    1015%
  • Engine & cooling~29,000 miles
    812%
  • Other / not specified~65,000 miles
    58%
  • Seat belts~36,000 miles
    46%
  • Body & structure~72,000 miles
    46%
  • Windows, wipers & sunroof~35,000 miles
    35%
  • Air bags~36,000 miles
    35%
  • Fuel & propulsion system~52,000 miles
    35%
  • Stability & traction control~5,000 miles
    23%
  • Wheels & tires~50,000 miles
    23%
  • Locks & latches
    23%
  • Speed control & acceleration~113,000 miles
    23%
  • Suspension
    12%
  • Equipment & accessories
    12%
  • Lights
    12%
  • Driver assistance
    12%

Share of the 65 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion Hybrid complaints by model year

20102011201220132014201520162017201820192020509132961266546557059358
Owner complaints per model year, Ford Fusion Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Fusion Hybrid years: 2020, 2015, 2016. Years to avoid: 2010, 2011, 2013. Compare all years →

2014 Ford Fusion Hybrid recalls (1)

Equipment › Electrical

NHTSA recall 18V-592 · Sep 10, 2018 · 49,197 vehicles

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019.

NHTSA defect investigations

Federal safety investigators have looked into 4 possible defects involving the 2014 Ford Fusion Hybrid:

Front Brake Jounce Hose Failures

NHTSA investigation RQ22004 · opened Aug 8, 2022 · closed Mar 24, 2023 · led to recall 23V-162

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak.

Door Latch Failures

NHTSA investigation RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V-177

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ.

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2014 Ford Fusion Hybrid owners say

Steering

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message "Please pull over for Safety" was displayed. The contact turned off and restarted the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was taken to an independent mechanic who provided the contact with undisclosed error codes. The vehicle was taken to an undisclosed local dealer, where the codes were cleared, and the dealer informed the contact that the steering assembly needed to be replaced. The vehicle was reset, but the failure recurred. …

96,000 miles · Feb 2025

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

140,000 miles · May 2022

Transmission & drivetrain

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while the vehicle was stationary, he was unable to move the gear shifter out of park(P). The contact stated no warning light was illuminated. The contact was able to temporarily repair the end of the shifter cable with a dog leash and drove to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) and 19V362000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.

133,000 miles · Jun 2022

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the vehicle rolled after parking. The gear shifter failed to move. The powertrain malfunction warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 117,000. VIN tool confirms parts not available.

117,000 miles · Aug 2022

Brakes

Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog test because other codes were erased.now I have a car that is battery disconnect since I can't drive it due to not smog certified. All because of a rubber brake part falling off. I?called my dealer if it was covered by recall, they said no, even though there IS a recall for humid areas. I don't live in a humid area. …

Mar 2025

While coming to a stop at a stop light the regenerative brakes suddenly let up and the car was not stopping correctly. I applied full force to the brakes and the car did slow but not before hitting the car in front of me. The vehicle collision warning did not come on because I was already breaking.

66,000 miles · Feb 2017 · crash

2014 Ford Fusion Hybrid engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl hybridCVTFWD43 / 39 / 41

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2014 Ford Fusion Hybrid a good car?

Based on 65 owner complaints filed with NHTSA, the 2014 Fusion Hybrid rates average: 32% fewer complaints than a typical year of the Fusion Hybrid at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Ford Fusion Hybrid?

The steering — 14 complaints, 22% of all complaints for this model year. Next are the transmission & drivetrain (12) and brakes (11).

How many recalls does the 2014 Ford Fusion Hybrid have?

There is 1 recall for the 2014 Ford Fusion Hybrid, the most recent from September 10, 2018 (electrical). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Fusion Hybrid?

The best years by complaints, compared at the same age, are 2020, 2015 and 2016. Years to avoid or approach with caution: 2010, 2011 and 2013. See the full Ford Fusion Hybrid years comparison.

At what mileage do 2014 Ford Fusion Hybrid problems happen?

The median mileage reported in complaints is about 50,000 miles; 48% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.