Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Ford Fusion Hybrid owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Ford Fusion Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact had not contacted the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* the contact owns a 2010 Ford Fusion Hybrid. While driving approximately 45 MPH, the contact's vehicle was struck on the front driver's side door by a work vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was able to be driven to the contact's residence, but the driver's door was unable to be opened. The contact exited the vehicle through the front passenger door. Also, the contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place Ford (3230 satellite blvd, duluth, georgia 30096, [phone]) stated that the part was unavailable. The manufacturer was notified. The failure mileage was approximately 176,000. Parts distribution disconnect.
Tl* the contact owns a 2010 Ford Fusion Hybrid. The contact stated that while her daughter was driving at 25 MPH, another vehicle struck the vehicle's rear driver's side. The driver's side air bag failed to deploy. The driver was unsure of her injuries and suffered mild chest pain. The driver did not seek immediate medical attention but mentioned doing so in the future. A police report was filed. The vehicle was towed to a police station. The vehicle was not inspected by a dealer or mechanic. The vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. The approximate failure mileage was 58,000. Updated 08/04/17 the consumer stated the wrong airbag deployed. The passenger's side airbag deployed, but the vehicle was struck on the driver's side. The vehicle was totaled.
Airbag disabled warning light appeared on dash. Took it to dealer and after 2 days, it was decided that the computer controlling the airbags had to be replaced. For the next 4 years this same light has come on indicating the airbags are not operating. Each time the same dealer has said the problem was "in the wiring harness under the passenger seat". It works for a time and then with no warning fails again. On one occasion it occurred just when leaving on a 2500 mile trip so we were without airbag protection. I am convinced that it has to do with having a passenger in the right rear seat and that feet under the seat interfere with the wiring. The dealer has never resolved it. Multiple times it has resolved itself before I can get in for service so I am brushed off by the dealer. I consider driving this car without working airbags a great life threatening hazard. …
Takata recall - Ford notified me a week before and placed me on about June 15, 2018, in a rental vehicle through enterprise, and the Ford dealer continues to tell me every other week when I ask that they have not received any information from Ford as to when Ford will replace the defective Takata airbag in my 2010 Ford Fusion Hybrid. This long period of time forcing my vehicle to sit idle and not driven and is not good mechanically on it. My car was purchased new and driven by me for 7 (seven) years in the high humidity environment of northern virginia, making it highly susceptible to the corrosion of the canisters causing the explosion shrapnel. I appreciate Ford providing me a courtesy rental car but I want my car repaired properly and promptly by Ford. …
Tl* the contact owns a 2010 Ford Fusion Hybrid. While driving at any speed, the vehicle made unusual noises. The noises increased at approximately 45 MPH without warning. The vehicle was taken to east tennessee Ford (crossville, tn, [phone]) where it was diagnosed that the front passenger wheel bearing was faulty and about to fall out. The technician replaced the wheel bearing assembly. Approximately two years later, the front driver's wheel bearing also failed. The vehicle was taken to an independent mechanic where the wheel bearing assembly was replaced. The manufacturer was made aware of the failures and stated that there was no recall. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The failure mileage was approximately 45,000.
Tl* Takata recall. The contact owns a 2010 Ford Fusion Hybrid. The contact received notification of an unknown manufacturer recall regarding the air bags. Robinson brothers Ford [phone], 11455 airline hwy, baton rouge, la 70816) indicated that the part had been unavailable since January. The dealer also indicated that there was no option of a loaner vehicle due to a limited supply. In addition, when applying the brake pedal, it traveled to the floorboard. The dealer and the manufacturer indicated that the vehicle was not included in any brake system recalls. The dealer diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 69,000.
Takata recall: the Ford recall number is 16s26 to replace the passenger airbag. The recall was announced on 06-01-16. One year ago. The Ford Fusion is 8 years old. Still no parts available. What does it take to get a replacement air bag? Will a replacement airbag ever be available? Why announce a recall if there is no intention to ever supply parts to fix it? Who can I contact to get this dangerous, defective passenger airbag replaced? [redacted]
Airbag complaints in other Fusion Hybrid years
Frequently asked questions
How common are airbag problems on the 2010 Ford Fusion Hybrid?
NHTSA has 135 complaints about the air bags of the 2010 Ford Fusion Hybrid, 27% of the model year's 509 complaints.
Is there a recall for 2010 Ford Fusion Hybrid airbag problems?
No. NHTSA lists no air bags recall for the 2010 Ford Fusion Hybrid. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Ford Fusion Hybrid airbag problems start?
Half of the complaints with a recorded mileage happened before about 71,000 miles, and 4% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 1 injury to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.