The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The fix
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Recall details
| NHTSA campaign | 15V-340 (15V340000) |
|---|---|
| Manufacturer number | 15S18 |
| Manufacturer | Ford Motor Company |
| Component | Steering › Electric power assist system |
| Report date | June 2, 2015 |
| Owners notified | July 21, 2015 |
| Vehicles affected | 393,623 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the steering
- 2011 Ford Flex steering problems 57
- 2012 Ford Flex steering problems 24
- 2013 Ford Flex steering problems 149
- 2011 Ford Fusion steering problems 1,435
- 2012 Ford Fusion steering problems 1,474
- 2011 Ford Taurus steering problems 25
- 2012 Ford Taurus steering problems 17
- 2013 Ford Taurus steering problems 295
- 2011 Lincoln MKS steering problems 21
- 2012 Lincoln MKS steering problems 8
- 2013 Lincoln MKS steering problems 61
- 2011 Lincoln MKT steering problems 11
Frequently asked questions
Is the recall 15V-340 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 393,623 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.