Ford Edge Suspension Problems

Suspension complaints by model year

Which parts fail

• Rear
  6
• Front
  4
• Front › Wheel bearing
  3
• Front › Control arm
  1
• Front › Springs › Coil springs
  1

Components named in complaints (struts, shocks, control arms, ball joints, springs).

Mileage when the problem started

• Under 25k
  1113%
• 25k–50k
  1720%
• 50k–75k
  1214%
• 75k–100k
  1619%
• 100k–150k
  1518%
• 150k+
  1214%

What owners report

Splash guard under the vehicle, sometimes also referred to as a diaper, fell down. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the guard it is made of such cheap material I don't know how any engineering designer could of thought that these would hold up given the environment under a vehicle. I would also think that this could easily become a road hazard if it were of fallen off going down the road.

Vehicle is jolting/jerking when switching gears, stalls out. When put into park mode it starts to reverse and says brake is on and does not release from brake resulting in not being able to turn vehicle off.

The contact owns a 2020 Ford Edge. The contact stated that while towing a 2014 Fleetwood Providence 42P, the contact made a turn around a curve, drove over a bump in the roadway, and the vehicle went into a death wobble. Additionally, while driving 20 MPH, the vehicle drove over a bump in the roadway, and the vehicle went into a death wobble. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 17,000.

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed and making a turn, the rear end of the vehicle was jerking back and forth. The contact stated that the struts, radiator, and rear differential had previously been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 69,521.

The contact owns a 2019 Ford Edge. The contact stated that while driving at approximately 75 MPH, the rear toe link became loosened and nearly caused a crash. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rear toe link needed to be replaced. The part was ordered; however, the vehicle was not yet repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was 172,000.

The contact owns a 2019 Ford Edge. The contact stated while driving 25 MPH, the vehicle was driving uncontrollably and was driving from side to side without warning. The vehicle was taken to the dealer and the vehicle was aligned, but the failure continued. The vehicle was taken to another dealer and the contact was informed that the shocks needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 37,000.

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced severe shaking and vibration. The contact indicated that all four tires were replaced on several occasions, but the failure persisted. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,000.

NHTSA investigations