Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2011 Ford Edge owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2011 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was an abnormally loud cranking sound upon starting the vehicle. While driving at highway speeds, there was a steady abnormal sound detected. The engine, traction control, low tire pressure, fuel, and oil warning lights were illuminated. Additionally, tires were inflated by an independent mechanic. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to three independent mechanics who determined that the steering angle sensor and steering wheel module needed reprogramming, an alignment was needed. Additionally, the APIM (Accessory Protocol Interface Module), BCM (Body Control Module), and the drivers and front seat module needed to be replaced. …
The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact called AAA Roadside Assistance. The contact stated that brakes service and an oil change were performed prior to the failure. The mechanic informed the contact that the failure was associated with the brake booster. The vehicle was taken to the local dealer, and it was confirmed that there was no recall associated with the failure. The manufacturer was contacted by phone, but no assistance was provided. …
The contact owns a 2011 Ford Edge. The contact stated that the low battery warning light was illuminated. The contact purchased a new battery, and her brother replaced the battery. The contact stated that the system check, the rear suspension, and the door ajar warning lights were illuminated. The contact closed the door, and the electric maintenance was reset independently. The contact stated the instrument panel would intermittently turn off and on. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V128000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the contact noticed that the electrical system was inoperable. The contact stated that the control panel did not display any connected features. Additionally, the control switches for the doors and the windows were inoperable, and the doors failed to lock or unlock as needed. The contact stated that the windows also failed to roll up or roll down. The vehicle was taken back to the dealer several times where the vehicle was purchased; however, the vehicle was not serviced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,276.
The contact owns a 2011 Ford Edge. The contact stated that the infotainment screen touchpad was engaging functions independently. Additionally, the contact stated the rearview camera and the GPS were intermittently inoperable. The contact replaced the Image Processing Module (IPM); however, the failure persisted. The contact stated while driving at various speeds, the AWD and cruise control modes disengaged unintendedly. The contact stated that messages indicating that the traction control, cruise control, and AWD were disengaged were displayed. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.
Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn't work(car has blind spots so I need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). Check lights, tire light is on constantly and on since I bought the car, also oil light but now only sometimes since I keep putting oil and transmission fluid. And has something missing on the front windshield and sensor device of some sort And sometimes when I break I feel the vehicle wanting to go faster instead of stopping. Jerks. I took my vehicle to ford and they pretty much ignored me making me there was no solution. No reports or anything. …
Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. …
I'm not sure if it's electrical or the transmission. My car is not going on parking gear. The car don't start abs the shifter is not moving. My car shifter was on parking gear, but on the dash it's not showing it's on parking. My safety concern is that the car rolls (moves) even though the car is off , no keys in the ignition. It's on parking but on the dash it's not displaying thr it's on parking gear. I need to apply the emergency breaks to keep the car from rolling ( moving) if the emergency breaks goes off the vehicle is going to roll causing to crash. I removed the cover to see if there was something causing the shifter from not moving. Then I took it to the nearest auto repair. I explained the issue and concern. They state the the shifter cable needs to be replaced. I took my vehicle to a mechanic for a second opinion he said it not the shifter cable. …
Have had 2 boosters put in. Still have pedal fade or pedal stiffness. Also had HCU put in as well as Anti lock brake unit put in. Still have same brake problems. Also during this whole fiasco the new pads and rotors got destroyed with in 3000 miles of installation due to brakes locking up while driving and not releasing the pads. We have over 5000.00 dollars invested into brakes and still have a brake problem . I have call the 1-800 customer service number over 5 times asking to speak to a supervisor and have been told the will call back with in 24 hours and the have never called back. This is a huge safety issue as well as an out of pocket issue. [redacted]
My car will turn on the lights in the middle of the night, without anybody in it. Battery is continuously dead, even after replacing with a new battery. The alternator and starter have been checked and are good. The passenger door ajar is always on. When I lock the car with my key fob it honks twice and the lights inside the car remain on. The car will die while driving it, when I am at a stop light. The engine light will come on and the only warning that appears is passenger door ajar. Other Ford vehicles have a recall for these horrible issues and my vehicle should be as well. This is a major issue caused by Ford. Period. There is no specific date for this issue, it happens every single day since I have owned this 2011 Ford Edge SE FWD
Related recalls
Electrical system › Software
Ford is recalling certain model year 2011 Ford f-150, f-250, f-350, f-450, f-550, edge, and Lincoln mkx trucks manufactured from October 25, 2010, through November 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (BCM)…
Remedy: Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on March 7, 2011. Owners May contact Ford motor company customer relationship center at 1-866-436-7332.
Electrical complaints in other Edge years
Frequently asked questions
How common are electrical problems on the 2011 Ford Edge?
NHTSA has 687 complaints about the electrical system of the 2011 Ford Edge, 38% of the model year's 1,803 complaints. The component named most often is instrument cluster/panel (1 mentions).
Is there a recall for 2011 Ford Edge electrical problems?
Yes — NHTSA recall 11V-128 (software, Feb 24, 2011). Recall repairs are free at authorized dealers.
At what mileage do 2011 Ford Edge electrical problems start?
Half of the complaints with a recorded mileage happened before about 55,000 miles, and 9% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 4 fires and 2 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.