The problem
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
The risk
An overheated switch may result in a vehicle fire.
The fix
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Recall details
| NHTSA campaign | 14V-234 (14V234000) |
|---|---|
| Manufacturer number | P25 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system |
| Report date | May 7, 2014 |
| Owners notified | December 31, 2014 |
| Vehicles affected | 644,757 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
- 2010 Chrysler Town and Country electrical problems 978
- 2011 Chrysler Town and Country electrical problems 523
- 2012 Chrysler Town and Country electrical problems 395
- 2013 Chrysler Town and Country electrical problems 393
- 2014 Chrysler Town and Country electrical problems 215
- 2010 Dodge Grand Caravan electrical problems 550
- 2011 Dodge Grand Caravan electrical problems 332
- 2012 Dodge Grand Caravan electrical problems 337
- 2013 Dodge Grand Caravan electrical problems 256
- 2014 Dodge Grand Caravan electrical problems 128
Frequently asked questions
Is the recall 14V-234 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 644,757 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.