The problem
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Recall details
| NHTSA campaign | 19V-333 (19V333000) |
|---|---|
| Manufacturer number | 18E-076 |
| Manufacturer | Ford Motor Company |
| Component | Seats |
| Report date | April 29, 2019 |
| Owners notified | May 27, 2019 |
| Vehicles affected | 544 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 19V-333 repair free?
Yes. Ford dealers will fix the problem at no cost: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 544 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.