The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
The risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Recall details
| NHTSA campaign | 23V-301 (23V301000) |
|---|---|
| Manufacturer number | 44A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Automatic transmission › Internal › Park pawl |
| Report date | April 27, 2023 |
| Owners notified | June 22, 2023 |
| Vehicles affected | 165,503 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 23V-301 repair free?
Yes. Ram dealers will fix the problem at no cost: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 165,503 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.