The problem
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
The fix
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Recall details
| NHTSA campaign | 17V-273 (17V273000) |
|---|---|
| Manufacturer number | T24 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Equipment › Other › Labels |
| Report date | April 25, 2017 |
| Owners notified | June 14, 2017 |
| Vehicles affected | 113,896 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 17V-273 repair free?
Yes. Ram dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 113,896 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.