Most common 2014 Ram 5500 problems
Share of the 11 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram 5500 complaints by model year
Best 5500 years: 2023, 2013, 2021. Years to avoid: 2022, 2018, 2017, 2016. Compare all years →
2014 Ram 5500 recalls (10)
Wheels › Lugs/nuts/bolts/studs
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge.
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab…
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Power train › Automatic transmission › Lever and linkage › Column shift
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018.
Engine and engine cooling › Engine › Diesel
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
Equipment › Electrical › Radio/tape deck/cd etc.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.
Show 4 more recalls
Air bags › Frontal
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends.
Tires
Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Remedy: Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015.
Fuel system, diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of…
Equipment › Other › Labels
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 5500 trucks manufactured August 14, 2013, through January 7, 2014. The certification label has the incorrect Gross Vehicle Weight Rating (GVWR).
Remedy: Chrysler will notify owners, and dealers will replace all existing certification labels with corrected certification labels, free of charge. The recall began on April 10, 2014.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2014 Ram 5500:
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures…
Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU…
What 2014 Ram 5500 owners say
Engine & cooling
The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. …
May 30, 2017 my 2014 Ram 5500 diesel dump truck had a fire under the hood. There was extensive damage/melting from the fire. I purchased the vehicle new in April of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. The source of the damage was determined to be the denso international alternator. FCA sent a field inspector to the service center where the truck was towed, and my vehicle insurance company also sent an inspector there. My insurance company will cover most of the damages but not the alternator nor the labor for the alternator as FCA knew or should have known that that part was defective as Ram has recalled hundreds of thousands of alternators due to safety fire hazard but then continue to use the same manufacturer's defective products in their vehicles. …
Steering
Tl* the contact owns a 2014 Ram 5500. The contact stated that while operating the vehicle, the braking system and power steering suddenly malfunctioned. The vehicle was examined by an independent mechanic who diagnosed that the alternator and the transmission fly wheel were faulty. The alternator and fly wheel were replaced however, the failure eventually recurred. No further information was available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 210,000.
Tl* the contact owns a 2014 Ram 5500. The contact stated that while driving at 5 MPH, the tie rod end fractured without warning. Lithia Chrysler Jeep Dodge Ram of klamath falls (2675 washburn way, klamath falls, or 97603, [phone]) was contacted and informed of the failure. The contact was informed that the part to repair the vehicle was on back order. The vehicle was not repaired. The failure mileage was approximately 109,000. The VIN was not available.
Electrical system
The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. …
May 30, 2017 my 2014 Ram 5500 diesel dump truck had a fire under the hood. There was extensive damage/melting from the fire. I purchased the vehicle new in April of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. The source of the damage was determined to be the denso international alternator. FCA sent a field inspector to the service center where the truck was towed, and my vehicle insurance company also sent an inspector there. My insurance company will cover most of the damages but not the alternator nor the labor for the alternator as FCA knew or should have known that that part was defective as Ram has recalled hundreds of thousands of alternators due to safety fire hazard but then continue to use the same manufacturer's defective products in their vehicles. …
Frequently asked questions
Is the 2014 Ram 5500 a good car?
Based on 11 owner complaints filed with NHTSA, the 2014 5500 rates average: 15% fewer complaints than a typical year of the 5500 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2014 Ram 5500?
The engine & cooling — 4 complaints, 36% of all complaints for this model year. Next are the steering (3) and electrical system (3).
How many recalls does the 2014 Ram 5500 have?
There are 10 recalls for the 2014 Ram 5500, the most recent from May 27, 2021 (lugs/nuts/bolts/studs). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram 5500?
The best years by complaints, compared at the same age, are 2023, 2013 and 2021. Years to avoid or approach with caution: 2022, 2018, 2017 and 2016. See the full Ram 5500 years comparison.
At what mileage do 2014 Ram 5500 problems happen?
The median mileage reported in complaints is about 109,000 miles; 38% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.