Airbag complaints by model year
Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
What owners report
The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.
The vehicle ran off the road while driving 35-45 MPH into a fence and then into a wooden pole and neither frontal air bag deployed. The consumer received a head injury with 6 staples and other small cut to the head and face. Consumer also cut right hand in the accident.
My wife and I own a 1999 Plymouth Voyager minivan. We have had several failures that cause us concern about the manufacturer's quality control during production of this vehicle. Most recently, the airbag warning light began to come on for no apparent reason while we were driving normally. Most of the time, it would go back off, but sometimes it would stay on until the vehicle ignition was turned off. On April 27, 2004, we had to have the "clockspring" replaced on this vehicle to correct this problem. The cost of this repair was $180.96. The person in the service department in the Chrysler dealership that performed the repair told me that this part has failed on many of these type minivans. Given the large number of failures of this part, it is my opinion that it should have been replaced under an extended warranty by the manufacturer.
The air bag light lit up, and shortly afterwards, the cruise control and horn stopped working. The dealer advisor called me and said that the clock spring would have to be replaced. A couple hours later, he called me and informed me that the wires in the airbag had overheated and the entire air bag assembly would now have to be replaced. The company reimbursed me last month for the clock spring, which they said was recalled. However, I feel that I should also be reimbursed for the airbag assembly, since it was connected to the clockspring. This is a major safety issue that has affected many other consumers with this same vehicle. The dealer advisor gave us the clock spring as we requested, but said that they could not give us the air bag, since it needed to be sent to Chrysler for failure analysis.
Tl* the contact owns a 1998 Plymouth Grand Voyager. While driving at various speeds, the horn failed to function and the air bag light remained illuminated. The vehicle was taken to the dealer where the contact was informed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 04V480000 (air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
While driving at 35 MPH the air bag deployed inadvertently. In the process, consumer's vehicle rear ended another vehicle. Then, vehicle was towed to the dealer, who, in return, towed the vehicle back to consumer's home not repaired. The damages sustained from the collision were not repaired because consumer only had liability insurance.
In 2005 while entering onto the highway going home from some personal appointments a small car hit our full size van from behind and caused us to flip over and roll over 8 times and slide at least 2 city blocks before it stopped. We were not even doing the speed limit when we were hit. The front window shattered and glass was in our eyes but our airbags did not deploy. We were stuck upside down my seat belt was stuck and my husband had to pull me out of the driver side window. I had to treat for tmj problems, stress and trauma in my neck and back for a few years and I still have some issues. Do we have a claim against the manufacturer?
I got in the van in my driveway and turned the ignition switch on then I noticed that the air bag light was on. So I turned the ignition switch off waited a minute then turned it back on and the light was still on. I thought it was a fuse so I proceeded to my destination. As I arrived at my mom's house I tried to blow the horn, then I found out that my horn did not work. So I turned the van off and I called a friend who is a mechanic and he asked me if the air bag light stayed on even after I turned the van on and off I said yes then I explained everything to him. He told me that I needed to try my cruise control. And if it did not work then my clockspring is gone. Well cruise control did not work. And the airbag light is still on.
Related recalls (3)
Air bags
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Remedy: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it…
Air bags › Frontal
On certain Mini vans, the clockspring assembly May have been wound incorrectly during the vehicle assembly process.
Remedy: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage.
Air bags
Vehicle description: Mini vans. The wiring that initiates the driver and/or passenger air bag could electrically short circuit to ground. A short circuit to ground that exists immediately after turning the ignition key to the "on" or "start" position can cause the air bag(s) to inadvertently deploy.
Remedy: Dealers will perform an electronic diagnostic check. Any short circuits identified in either the driver's or passenger side air bag initiator wire circuit will be repaired.
NHTSA investigations
Air bag clockspring
There is no summary currently available
Driver air bag clockspring failure
Complaints report air bag warning light illuminates, and this May be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no.
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its October 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between March…
Frequently asked questions
Which Plymouth Grand Voyager years have airbag problems?
By NHTSA complaints, the 1996 (90), 1999 (52), 1997 (47), 1998 (43) and 2000 (12) model years. Airbag complaints make up 16% of all complaints for the 1996.
Is there a recall for Plymouth Grand Voyager airbag problems?
Yes — 3 recalls, including 04V-480 (air bags, Oct 6, 2004); 02V-293 (frontal, Nov 7, 2002); 99V-113 (air bags, May 6, 1999). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Plymouth Grand Voyager airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 85,000 miles; 4% happened before 50,000 miles.
What part fails most often?
Owners most often name the frontal (51 mentions), followed by the frontal › sensor/control module (14).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.