Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 1999 Plymouth Grand Voyager owners, lightly cleaned up (personal details are redacted by NHTSA).
My wife and I own a 1999 Plymouth Voyager minivan. We have had several failures that cause us concern about the manufacturer's quality control during production of this vehicle. Most recently, the airbag warning light began to come on for no apparent reason while we were driving normally. Most of the time, it would go back off, but sometimes it would stay on until the vehicle ignition was turned off. On April 27, 2004, we had to have the "clockspring" replaced on this vehicle to correct this problem. The cost of this repair was $180.96. The person in the service department in the Chrysler dealership that performed the repair told me that this part has failed on many of these type minivans. Given the large number of failures of this part, it is my opinion that it should have been replaced under an extended warranty by the manufacturer.
The air bag light lit up, and shortly afterwards, the cruise control and horn stopped working. The dealer advisor called me and said that the clock spring would have to be replaced. A couple hours later, he called me and informed me that the wires in the airbag had overheated and the entire air bag assembly would now have to be replaced. The company reimbursed me last month for the clock spring, which they said was recalled. However, I feel that I should also be reimbursed for the airbag assembly, since it was connected to the clockspring. This is a major safety issue that has affected many other consumers with this same vehicle. The dealer advisor gave us the clock spring as we requested, but said that they could not give us the air bag, since it needed to be sent to Chrysler for failure analysis.
There was a recall on this vehicle. I took it to a local dealer to be fixed. Had classic "no airbag, no horn, no cruise" symptoms. Dealer replaced airbag clockspring, but did not fix the problem of "no airbag". The dealer's stance is "we don't troubleshoot, we only replaced the part." they let the vehicle leave their service department in an unsafe condition without notifying the customer of an issue, which was only discovered after the vehicle was picked up. Dealer refuses to replace clockspring, and insists on a diagnostic fee to troubleshoot an issue that I have already diagnosed myself. I ended up having to obtain a replacement clockspring on my own, and fit it to the vehicle. The airbag, horn, and cruise control now work on the vehicle. Chrysler refuses to do anything about it.
1999 Plymouth Grand Voyager. VIN [redacted]. The subject vehicle has had a failure of the clock spring mechanism (according to the dealer). This has resulted in the failure of the air bag deployment (along with cruise control and horn). Chrysler has admitted this problem exists (via recall) with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage.
Tl* the contact owns a 1999 Plymouth Grand Voyager. While driving approximately 10 MPH, the air bag warning light briefly illuminated on the instrument panel and continued to do so intermittently. The contact received NHTSA recall campaign id 04V480000 (air bags). The dealer did not repair the vehicle since the warranty was no longer valid. The failure continued to occur. The air bag service light remained illuminated at all times. The contact also stated that the horn would not function. When she was involved in a crash the air bags did not deploy upon impact. The contact didn't mention if there were any injuries. The failure mileage was unknown and the current mileage was 125,000.
(1) normal operation of vehicle LED to failure(s) [ I count each time the airbag light comes on when it is not supposed to as a separate failure-my count is approximate]. (2) the clock spring assembly in my minivan operates intermittently and thus my airbag (so I'm told) and horn also operate intermittently. I've had some close calls becase the horn does not work; thankfully I've not needed the airbag to deploy. (3) I learned today, to the cost of a diagnostic charge, that the dealer and manufacturer are unwilling to repair under recall b24 as my Chrysler Voyager is a 1999 model.
The subject vehicle has had a failure of the clock spring mechanism. This has resulted in the air bag deployment (along with cruise control and horn) being non functional. Chrysler has admitted this problem exists with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage.
1999 Plymouth Grand Voyager se - airbag light came on at 72000 miles. I found that daimler-Chrysler had a safety recall on 1996-1998 Plymouth vans because the clockspring was not installed properly in the steering column. Causing the airbag to become inoperable, the horn and cruise control to also stop working. I found on a Plymouth forum that many other 1999 van owners have had the same problems. When I called Chrysler, they said the recall did not cover the 1999 van and that they would not extend the safety recall.
I have a 1999 Plymouth Grand Voyager that is experiencing a problem with the clockswitch (horn, cruise control not working, airbag light on). I called the recall line with Chrysler and they said my van was not covered on the recall. Only 1996-1998. I noticed when the investigation was taking place all vehicles from 1996-2000 were being looked at. I think Chrysler should fix the problem with my clockswitch for free because this is a safety defect.
Head gasket was found to be leaking coolant. Dealership estimated 900.00 plus the cost of parts. My husband then decided to buy the kit from them for 109.00 and proceed to repair it himself. After sitting for 9 days it is almost finished. This van only has 67,000 miles. The clock spring was also replaced earlier in the year as it stopped working causing the airbag light to stay on, the horn not to work, and the cruise control not to work.
Related recalls
Air bags
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Remedy: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it…
NHTSA investigations
Driver air bag clockspring failure
Complaints report air bag warning light illuminates, and this May be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no.
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its October 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between March…
Airbag complaints in other Grand Voyager years
Frequently asked questions
How common are airbag problems on the 1999 Plymouth Grand Voyager?
NHTSA has 52 complaints about the air bags of the 1999 Plymouth Grand Voyager, 25% of the model year's 208 complaints. The component named most often is frontal (13 mentions).
Is there a recall for 1999 Plymouth Grand Voyager airbag problems?
Yes — NHTSA recall 04V-480 (air bags, Oct 6, 2004). Recall repairs are free at authorized dealers.
At what mileage do 1999 Plymouth Grand Voyager airbag problems start?
Half of the complaints with a recorded mileage happened before about 72,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 1 injury to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.