2020 Mercedes-Benz GLC300 Problems & Complaints

Averageabout as many complaints as a typical year of the GLC300 at the same age

Owners have filed 69 complaints about the 2020 Mercedes-Benz GLC300 with the National Highway Traffic Safety Administration. That is about average for the GLC300 at the same age. The most reported problem area is the engine & cooling (21 complaints, typically around 30,000 miles). 16 recalls cover this model year.

69complaints
16recalls
3crashes
0fires
4injuries
0deaths

Most common 2020 Mercedes-Benz GLC300 problems

  • Engine & cooling~30,000 miles
    2130%
  • Other / not specified~3,000 miles
    1522%
  • Driver assistance~36,000 miles
    1319%
  • Steering~6,000 miles
    57%
  • Electrical system~40,000 miles
    57%
  • Lights~65,000 miles
    57%
  • Transmission & drivetrain
    46%
  • Fuel & propulsion system
    46%
  • Brakes~2,000 miles
    34%
  • Body & structure~18,000 miles
    34%
  • Speed control & acceleration~3,000 miles
    23%
  • Air bags~30,000 miles
    23%
  • Windows, wipers & sunroof~53,000 miles
    23%
  • Wheels & tires~0 miles
    11%
  • Suspension
    11%
  • Seats
    11%

Share of the 69 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz GLC300 complaints by model year

201620172018201920202021202220232024202520261339987476967616429267
Owner complaints per model year, Mercedes-Benz GLC300. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best GLC300 years: 2019, 2018. Years to avoid: 2023, 2022. Compare all years →

2020 Mercedes-Benz GLC300 recalls (16)

Exterior lighting › Headlights

NHTSA recall 24V-070 · Feb 2, 2024 · 15,502 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic.

Remedy: Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure › Body › Roof and pillars

NHTSA recall 23V-854 · Dec 15, 2023 · 2,976 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior…

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.

Communication › Auto crash notification

NHTSA recall 22V-365 · May 20, 2022 · 242,722 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Back over prevention › Display function

NHTSA recall 22V-232 · Apr 8, 2022 · 126,443 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Fuel system, gasoline › Fuel injection system › Injectors

NHTSA recall 21V-961 · Dec 13, 2021 · 139 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags › Sensor › Side impact

NHTSA recall 21V-527 · Jul 12, 2021 · 542 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

Remedy: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Show 10 more recalls

Electrical system › Software

NHTSA recall 21V-354 · May 14, 2021 · 343,191 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021.

Structure › Body › Roof and pillars

NHTSA recall 21V-197 · Mar 19, 2021 · 15,096 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45…

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.

Communication › Auto crash notification

NHTSA recall 21V-072 · Feb 12, 2021 · 67 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

Steering › Electric power assist system

NHTSA recall 20V-651 · Oct 23, 2020 · 2,533 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.

Remedy: MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Engine and engine cooling › Engine › Gasoline › Turbo/supercharger

NHTSA recall 20V-364 · Jun 22, 2020 · 90 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

Remedy: MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Seats › Mid/rear assembly

NHTSA recall 20V-328 · Jun 5, 2020 · 1,352 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads.

Remedy: MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication

NHTSA recall 20V-068 · Feb 7, 2020 · 239 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC,…

Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags › Frontal › Driver side › Inflator module

NHTSA recall 19V-685 · Sep 27, 2019 · 2,222 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.

Remedy: MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Forward collision avoidance › Sensing system › Radar

NHTSA recall 19V-540 · Jul 19, 2019 · 1,957 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC,…

Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Mercedes-Benz GLC300:

Front Roof Panel Detachment

NHTSA investigation PE21001 · opened Jan 8, 2021 · closed Oct 14, 2021 · led to recall 21V-197

On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the…

What 2020 Mercedes-Benz GLC300 owners say

Engine & cooling all 21 →

The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that while driving at an undisclosed speed, the engine misfired. In addition, the check engine warning light was illuminated. The contact was turned off and restarted the vehicle. The contact stated that the vehicle drove as needed. The contact stated that the vehicle was taken to an independent mechanic however, the failure was unable to be duplicated. The vehicle was not repaired. The contact stated that the failure occurred intermittently for several months. The vehicle was taken back to the independent mechanic where it was diagnosed with a failed engine vent seat and the engine vent seat needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. …

25,000 miles · Oct 2023

The contact's wife owns a 2020 Mercedes-Benz GLC300. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with ignition failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle and offered a two-year service plan for a free oil change per year. The failure mileage was approximately 30,000.

30,000 miles · Feb 2022

Driver assistance

On August 15, 2025, I was driving my Mercedes-Benz GLC 300 4MATIC on the freeway under normal conditions. Without any warning lights, error messages, or prior signs of mechanical issues, the vehicle suddenly and completely lost power. The accelerator pedal became unresponsive and felt locked, and the vehicle came to an abrupt stop in the middle of an active freeway, in the second lane from the left. I had no ability to control or prevent the stoppage. This unexpected power loss directly led to a rear-end collision. The vehicle behind me sustained severe front-end damage, including airbag deployment. My passenger and I were in shock and suffered whiplash and physical injuries, with pain and bruising following the impact. I suspect the most likely causes may be an Electronic Throttle Control failure or a false activation of an Active Safety System. …

Automatic emergency braking · Aug 2025 · crash · 3 injuries

The contact owns a 2020 Mercedes-Benz GLC300. The contact stated while attempting to reverse, the back over prevention camera displayed a blank screen. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall for the failure. The contact related the failure to NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 35,886.

Sensing system › Camera · 36,000 miles · Apr 2025

Steering

The contact owns a 2020 Mercedes-Benz GLC300 equipped with Goodyear Tires, Tire Line: Eagle Sport All Season, Tire Size: 255/45/R20, DOT Number: NE12JU1R1021. The contact stated that within a year of purchasing the vehicle brand new, he noticed that there was significant amount of rubber coming off the outer side of the front passenger's side tire. The contact stated that the failure was moderate on the front driver's side tire. The contact stated that the vehicle was taken to the dealer, where the front driver's side tire was replaced twice due to the failure. Additionally, the front passenger's side tire was replaced three times; however, the failure persisted. The contact stated that upon investigating the failure online, he learned that the steering knuckle might be damaging the tires. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. …

6,000 miles · Aug 2021

The first day the car was picked up by us, we turned back and complained about the steering wheel and drivers' seat vibration. They checked it and we were told they cannot find anything. We were told to drive the car for awhile and return it if this complaint persists. We returned it to Okemos Mercedes with the same complaint. They said it is the tires and they replaced the right front tire. I told them I was driving since I was 17 and I know the difference between body and tire problems. We were told to try it again and come back and if it persists to return for diagnostics. Same response. I have complained to both dealership and and Mercedes main office and Mercedes does not agree it is a warranty issue. During the July 4th holidays, our son drove it and it was the first time I became a passenger. I cannot believe how scary the vibrations, noise and feeling unsafe in the back was. …

Jul 2020

2020 Mercedes-Benz GLC300 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo9-speed automaticRWD22 / 29 / 24

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2020 Mercedes-Benz GLC300 a good car?

Based on 69 owner complaints filed with NHTSA, the 2020 GLC300 rates average: about as many complaints as a typical year of the GLC300 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Mercedes-Benz GLC300?

The engine & cooling — 21 complaints, 30% of all complaints for this model year. Next are the driver assistance (13) and steering (5).

How many recalls does the 2020 Mercedes-Benz GLC300 have?

There are 16 recalls for the 2020 Mercedes-Benz GLC300, the most recent from February 2, 2024 (headlights). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz GLC300?

The best years by complaints, compared at the same age, are 2019 and 2018. Years to avoid or approach with caution: 2023 and 2022. See the full Mercedes-Benz GLC300 years comparison.

At what mileage do 2020 Mercedes-Benz GLC300 problems happen?

The median mileage reported in complaints is about 25,000 miles; 83% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.