The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Recall details
| NHTSA campaign | 22V-232 (22V232000) |
|---|---|
| Manufacturer number | 2022060007 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Back over prevention › Display function |
| Report date | April 8, 2022 |
| Owners notified | July 15, 2022 |
| Vehicles affected | 126,443 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 Mercedes-Benz A220
- 2020 Mercedes-Benz A220
- 2020 Mercedes-Benz AMG A35
- 2019 Mercedes-Benz AMG C43
- 2020 Mercedes-Benz AMG C43
- 2021 Mercedes-Benz AMG C43
- 2019 Mercedes-Benz AMG C63
- 2020 Mercedes-Benz AMG C63
- 2021 Mercedes-Benz AMG C63
- 2019 Mercedes-Benz AMG C63 S
- 2020 Mercedes-Benz AMG C63 S
- 2021 Mercedes-Benz AMG C63 S
- 2020 Mercedes-Benz AMG CLA35
- 2021 Mercedes-Benz AMG CLA35
- 2020 Mercedes-Benz AMG CLA45
- 2021 Mercedes-Benz AMG CLA45
- 2019 Mercedes-Benz AMG CLS53
- 2020 Mercedes-Benz AMG CLS53
- 2019 Mercedes-Benz AMG E53
- 2020 Mercedes-Benz AMG E53
- 2021 Mercedes-Benz AMG GLA35
- 2021 Mercedes-Benz AMG GLA45
- 2021 Mercedes-Benz AMG GLB35
- 2020 Mercedes-Benz AMG GLC43
- 2020 Mercedes-Benz AMG GLC63
- 2020 Mercedes-Benz AMG GLC63 S
- 2019 Mercedes-Benz C300
- 2020 Mercedes-Benz C300
- 2021 Mercedes-Benz C300
- 2020 Mercedes-Benz C350 E
- 2020 Mercedes-Benz CLA250
- 2019 Mercedes-Benz CLS450
- 2020 Mercedes-Benz CLS450
- 2019 Mercedes-Benz E300
- 2020 Mercedes-Benz E350
- 2021 Mercedes-Benz E350
- 2018 Mercedes-Benz E400
- 2019 Mercedes-Benz E450
- 2020 Mercedes-Benz E450
- 2021 Mercedes-Benz E450
- 2021 Mercedes-Benz GLA250
- 2020 Mercedes-Benz GLB250
- 2021 Mercedes-Benz GLB250
- 2020 Mercedes-Benz GLC300
- 2020 Mercedes-Benz GLC350 E
- 2020 Mercedes-Benz GLE350
- 2020 Mercedes-Benz GLE450
- 2020 Mercedes-Benz GLS450
Owner complaints about the driver assistance
- 2019 Mercedes-Benz A220 collision avoidance problems 5
- 2020 Mercedes-Benz A220 collision avoidance problems 5
- 2020 Mercedes-Benz AMG C43 collision avoidance problems 2
- 2020 Mercedes-Benz AMG CLA35 collision avoidance problems 4
- 2020 Mercedes-Benz AMG CLS53 collision avoidance problems 1
- 2019 Mercedes-Benz AMG E53 collision avoidance problems 1
- 2020 Mercedes-Benz AMG GLC43 collision avoidance problems 1
- 2019 Mercedes-Benz C300 collision avoidance problems 5
- 2020 Mercedes-Benz C300 collision avoidance problems 6
- 2021 Mercedes-Benz C300 collision avoidance problems 1
- 2020 Mercedes-Benz CLA250 collision avoidance problems 5
- 2019 Mercedes-Benz CLS450 collision avoidance problems 1
Frequently asked questions
Is the recall 22V-232 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 126,443 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.