Most common 2020 Honda Pilot problems
Share of the 492 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Honda Pilot complaints by model year
Best Pilot years: 2015, 2014, 2012. Years to avoid: 2016, 2017, 2019, 2025, 2021. Compare all years →
2020 Honda Pilot recalls (11)
Suspension › Rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New…
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge.
Air bags › Sensor › Occupant classification › Front passenger
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic…
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138.
Air bags › Sensor › Occupant classification › Front passenger
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX…
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138.
Fuel system, gasoline › Delivery › Fuel pump
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda…
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD.
Back over prevention › Display function
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023.
Visibility › Rearview mirrors/devices › Exterior
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Show 5 more recalls
Tires
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co.
Back over prevention › Sensing system › Camera
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update…
Back over prevention › Sensing system › Camera
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next…
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Equipment › Other › Labels
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Structure › Body
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody.
Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar…
NHTSA defect investigations
Federal safety investigators have looked into 4 possible defects involving the 2020 Honda Pilot:
Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016-2020 Honda and Acura vehicles equipped with the 3.5L V6 engine.
Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013).
No Restart After Auto Start/Stop Engages
On June 3, 2022, the O ce of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several eld reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a tra c light or road intersection with the AIS function engaged.
No Restart After Auto Start/Stop Engages
On June 3, 2022, the O ce of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several eld reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a tra c light or road intersection with the AIS function engaged.
What 2020 Honda Pilot owners say
Electrical system all 214 →
In two, separate, instances the vehicle exhibited sudden acceleration with the brake pedal depressed. The first instance was, as the 2020 Honda Pilot was pulling into a driveway and was approximately 10 feet behind another vehicle parked in the driveway. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle. The automatic braking system was never deployed. The second instance was when the 2020 Honda Pilot was on a city street and was parked behind another vehicle on the right side of the street against the curb. The 2020 Honda Pilot was approximately 10 feet behind another vehicle parked against the curb. …
The contact owns a 2020 Honda Pilot. The contact stated that while turning left at an intersection, the vehicle stalled. Multiple unknown warnings illuminated. The v. The vehicle was restarted and no warning lights were illuminated. The failure was intermittent and was occurring at speeds lower than 40 MPH. The vehicle was taken to a dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired but the stalling failures reoccurred. The vehicle was taken back to the same dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired. The contact stated that after another stalling failure, he drove the vehicle back to the same dealer. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. …
Driver assistance all 106 →
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the contact drove her vehicle to a dealer prior to receiving the recall letter due to the failure of the camera image. The contact stated that the vehicle was repaired, however, the rear view camera failure reoccurred. The contact was in reverse (R) and backing the vehicle up at approximately 3 MPH when the camera failed and she crashed into her mail box at the end of her drive way. The damage to the rear bumper was light. There were no injuries, the police were not called. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was 35,000. Parts distribution disconnect.
In two, separate, instances the vehicle exhibited sudden acceleration with the brake pedal depressed. The first instance was, as the 2020 Honda Pilot was pulling into a driveway and was approximately 10 feet behind another vehicle parked in the driveway. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle. The automatic braking system was never deployed. The second instance was when the 2020 Honda Pilot was on a city street and was parked behind another vehicle on the right side of the street against the curb. The 2020 Honda Pilot was approximately 10 feet behind another vehicle parked against the curb. …
Engine & cooling all 104 →
The contact owns a 2020 Honda Pilot. The contact stated that while driving approximately at 65 mph the brother who was in a second vehicle ahead could see flames present in the front grill of the vehicle. White smoke began to enter the cabin of the vehicle and the contact pulled over, parked and exited the vehicle. Smoke and flames were present coming from under the hood of the vehicle. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was towed away. A fire and police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 100,000.
The contact owns a 2020 Honda Pilot. The contact stated while his daughter was driving at an unknown speed when she smelled an odor of smoke coming from the vehicle, then she noticed fire coming from the vehicle. She was able to exit the vehicle safely as it started to burn. The fire department was able to extinguish the fire. No one was injured, and a police report was filed. The vehicle was towed to a Collision center. The manufacturer was contacted, and a complaint was filed. The failure mileage was 42,000.
2020 Honda Pilot engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.5L 6-cyl | 9-speed automatic | FWD | 20 / 27 / 23 |
| 3.5L 6-cyl | 6-speed automatic | FWD | 19 / 27 / 22 |
| 3.5L 6-cyl | 9-speed automatic | AWD | 19 / 26 / 22 |
| 3.5L 6-cyl | 6-speed automatic | AWD | 18 / 26 / 21 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2020 Honda Pilot a good car?
Based on 492 owner complaints filed with NHTSA, the 2020 Pilot rates avoid: 3.8× as many complaints as a typical year of the Pilot at the same age. It is one of the Pilot years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Honda Pilot?
The electrical system — 214 complaints, 43% of all complaints for this model year, most often about instrument cluster/panel. Next are the driver assistance (106) and engine & cooling (104).
How many recalls does the 2020 Honda Pilot have?
There are 11 recalls for the 2020 Honda Pilot, the most recent from June 4, 2026 (rear). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Honda Pilot?
The best years by complaints, compared at the same age, are 2015, 2014 and 2012. Years to avoid or approach with caution: 2016, 2017, 2019, 2025 and 2021. See the full Honda Pilot years comparison.
At what mileage do 2020 Honda Pilot problems happen?
The median mileage reported in complaints is about 4,000 miles; 87% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.