2017 Jeep Grand Cherokee Engine Problems

Which parts fail

• Exhaust system › Emission control › Gas recirculation valve (EGR valve)
  1

Components named in complaints (engine, cooling system, oil leaks, timing chain, exhaust).

Mileage when the problem started

• Under 25k
  1633%
• 25k–50k
  1327%
• 50k–75k
  613%
• 75k–100k
  715%
• 100k–150k
  510%
• 150k+
  12%

Owner reports

Selected complaints filed with NHTSA by 2017 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving 20 MPH, the check engine warning illuminated, and there was an abnormal sound coming from the driver's side of the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 had misfired and a tune up was needed. The vehicle was repaired but the failure persisted. The vehicle was then taken to a different independent mechanic where it was diagnosed that the cam shaft and both head gaskets needed to be replaced. The vehicle was repaired but while in reverse(R), the vehicle stalled. The vehicle was restarted after three attempts. The vehicle was taken back to the independent mechanic where it was diagnosed that unstated software needed to be updated and reprogrammed. The vehicle was repaired but while stopped at an intersection the vehicle stalled. …

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into LIMP mode and the vehicle stalled. The vehicle overheated due to the radiator not functioning properly. The check engine and brake warning lights illuminated. The vehicle was able to restart after numerous attempts. The vehicle was taken to an independent mechanic, where unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed that unknown parts needed to be replaced. There was a burning odor, which was later determined to be caused by mechanics leaving rags in the engine. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the vehicle went into LIMP Mode and lost automotive power while driving 50 MPH on twelve occasions. The check engine warning light was illuminated on four occasions. There was an abnormal growling sound coming from the vehicle. There was an odor of smoke inside the vehicle. The contact pulled over and restarted the vehicle. The contact stated that the vehicle vibrated while stopped. The vehicle was towed and taken to an independent mechanic and unknown parts were replaced. The vehicle was taken to the local dealer to be diagnosed, but there was no fault codes retrieved. The dealer declined a buy back. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,556.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was white smoke coming from the exhaust pipe, and the vehicle failed to properly accelerate. The vehicle eventually failed start and was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V699000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 101,000.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while approaching a light and attempting to depress the brake pedal, the vehicle shut off. The contact pumped the brake pedal while the vehicle was coming to a stop. The contact stated that the vehicle was unable to be shifted into park for a while; however, after several attempts, the contact shifted into park, restarted the vehicle, and continued driving. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the cylinder, ignition coils, spark plugs, and an oil change were performed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,893.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while attempting to start the vehicle, the engine would not turn over. The contact stated that numerous attempts were made before the vehicle started. The contact stated that the check engine and Stop/Start lights were illuminated. The contact had driven the vehicle to an Auto Parts store where it was diagnosed and determined that the Exhaust Gas Recirculation (EGR) cooler needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling). The failure mileage was approximately 109,000.

The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The accelerator pedal was replaced, and the vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 85,000.

The contact owns 2017 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed to take the vehicle to the dealer. The vehicle was then taken to Firestone, where the contact was informed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 23V411000(Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 81,767.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to coast to the side of the roadway; however, the vehicle failed to restart. After visual inspection, the contact observed fuel leaking underneath the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined a failure with the EGR pressure hose. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 83,000.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, excessive white smoke was coming from the exhaust pipes and the vehicle would not properly accelerate and experienced hesitation and stalling. The vehicle was taken to the local mechanic who diagnosed that cylinder #3 was faulty and coolant was intruding into the engine. The engine eventually failed and could no longer be started. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 84,000.

Related recalls

Engine complaints in other Grand Cherokee years