2016 Ford Edge Collision Avoidance Problems

Which parts fail

• Rearview system braking
  5
• Automatic emergency braking
  2
• Warnings
  2
• Sensing system › Camera
  1
• Warning
  1
• Assist
  1

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  218%
• 25k–50k
  19%
• 50k–75k
  218%
• 75k–100k
  218%
• 100k–150k
  436%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2016 Ford Edge owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the back-over prevention screen displayed a blank screen. In addition, the back-over-prevention screen was frozen on the blank screen. The contact stated that due to the failure, the contact could not adjust the heating control or any safety features. The contact's husband had medical appointments, and the contact stated that because the outside temperature had changed, it was of huge concern. The contact stated that previously the vehicle was taken to two independent mechanics, and the failure was diagnosed as a failed back-over prevention system. The vehicle was taken to the dealer; however, the contact was informed that because the display screen was blank, the diagnostic test could not be performed. …

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair, but there was no guarantee that the repair would correct the failure. The vehicle was then taken to an independent mechanic, where the rearview camera was replaced with an aftermarket part; however, the contact stated that the rearview camera was not operating as needed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaign Number: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repairs. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that parts were not available yet. The failure mileage was approximately 2,020.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 131,000.

The contact owns a 2016 Ford Edge. The contact stated that while shifted to reverse(R), the back over prevention camera failed to provide an image and the screen was black. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and a mobile technician inspected the vehicle and diagnosed the vehicle with a module failure. The part was no longer in production, and the dealer was unable to confirm that the module failure would not return. The manufacturer was informed of the issue and confirmed that the module was no longer in production and that the module replacement was not covered under the recall. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the braking distance was extended before the vehicle came to a stop. The brake light was illuminated. While in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted. The manufacturer was made aware of the failures. The failure mileage was approximately 38,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where the contact was informed that the rearview camera could be replaced at the owner's expense; however, the vehicle could not be repaired under the recall because the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally, the contact stated that when the backup camera would malfunction the radio display would also be blank showing no selections. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,100.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended, and the stopping distance was extended. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 128,179.

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear camera image was intermittently black or distorted. The vehicle was taken to the dealer while it was under warranty; however, the failure could not be duplicated. The vehicle was taken back to the dealer, and the contact was charged a diagnostic test fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 3,200. The VIN was not available.

Related recalls

Collision Avoidance complaints in other Edge years