Collision Avoidance complaints by model year
Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
What owners report
I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. …
Vehicle Sudden Unintended Acceleration - Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.
The contact's wife owns a 2021 Dodge Durango. The contact stated that the rearview camera failed to engage while reversing. Additionally, the contact stated that the navigation screen failed to engage while driving and he was unable to use the GPS. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the navigation screen needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.
All electrical systems are periodically malfunctioning. This includes power windows, door locks, lane assist, heating and cooling/climate controls, heated steering wheel, screen displays, radio controls, steering wheel controls, shifter, etc. all of these things will turn on and off by themselves while driving. Lane assist has frequently turned on and off while driving and jerks the steering wheel. Park assist turns on and off while driving. The vehicle does not always turn off with the push button stop and has to be attempted several times. I have been locked inside my vehicle because the electric locks will not release without several attempts. Power windows frequently do not work. Back hatch frequently will not release, leaving the back of the vehicle inaccessible. …
I was driving on I75 North in Florida near Ocala (exit 358) traveling about 70mph when I approached slowing traffic. I attempted a slow and steady stop without slamming on the brakes. The emergency braking system engaged but the vehicle failed to stop and I was not able to completely floor the brakes. In an effort to avoid hitting the vehicle in front of me and causing a multiple car collision I swerved onto the grassy side of the road. Because the car would not stop completely my passenger front wheel made contact with a concrete ditch and my vehicle flipped over resulting in a total loss.
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
The contact owns a 2017 Dodge Durango. The contact stated that while driving the vehicle, the rear brake lights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the rear brake light bulbs had failed due to water and condensation inside the rear taillight assembly housings. The light bulbs were replaced, and the failure was temporarily fixed; however, the failure reoccurred. The contact stated that the rear taillight assembly housings had been replaced on two previous occasions for the same failure. Additionally, the rear back-up camera malfunctioned and no image was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The contact stated that the rear brake lights were replaced for a second time but the problem still persists.
When backing with trailer or and hitch usage the car will not allow the driver to turn off the parking assist "off" button its been a ongoing issue with many dodge vehicles and the dealer ships will say a update is needed and charge for it. How ever we dont know when its needed and get stuck in a parking lot tryna back up or in the middle of a street trying to back up a trailer. When you turn it off the button will turn it self back on and brake as if it is an emergency so your stuck with a trailer on the vehicle and cant park.
Related recalls (3)
Back over prevention › Sensing system › Camera
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024.
Back over prevention › Sensing system › Camera
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1,…
Forward collision avoidance › Adaptive cruise control
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles…
Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403.
Frequently asked questions
Which Dodge Durango years have collision avoidance problems?
By NHTSA complaints, the 2021 (16), 2018 (10), 2022 (6), 2011 (5) and 2017 (5) model years. Collision Avoidance complaints make up 8% of all complaints for the 2021.
Is there a recall for Dodge Durango collision avoidance problems?
Yes — 3 recalls, including 24V-436 (camera, Jun 13, 2024); 20V-191 (camera, Sep 10, 2020); 14V-293 (adaptive cruise control, Jun 4, 2014). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Dodge Durango collision avoidance problems start?
Across all years, half of the complaints with a recorded mileage happened before about 65,000 miles; 43% happened before 50,000 miles.
What part fails most often?
Owners most often name the warnings (25 mentions), followed by the adaptive cruise control (16).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.