Airbag complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2023 | 3 | 9% | 55,000 miles |
| 2021 | 11 | 5% | 8,000 miles |
| 2020 | 3 | 5% | 78,000 miles |
| 2019 | 7 | 5% | 13,000 miles |
| 2018 | 10 | 4% | 6,000 miles |
| 2017 | 7 | 3% | — |
| 2016 | 6 | 4% | 58,000 miles |
| 2015 | 42 | 8% | 60,000 miles |
| 2014 | 72 | 9% | 67,000 miles |
| 2013 | 42 | 7% | 89,000 miles |
| 2012 | 28 | 4% | 73,000 miles |
| 2011 | 21 | 3% | 54,000 miles |
| 2009 | 3 | 18% | — |
| 2008 | 26 | 27% | 63,000 miles |
| 2007 | 40 | 15% | 128,000 miles |
| 2006 | 76 | 9% | 98,000 miles |
| 2005 | 111 | 7% | 98,000 miles |
| 2004 | 143 | 13% | 130,000 miles |
| 2003 | 16 | 5% | 85,000 miles |
| 2002 | 16 | 4% | 60,000 miles |
| 2001 | 43 | 6% | 66,000 miles |
| 2000 | 51 | 5% | 68,000 miles |
| 1999 | 50 | 3% | 74,000 miles |
| 1998 | 30 | 3% | 90,000 miles |
Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
What owners report
A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [redacted]. He left the road way due to a deer striking a light pole. Our biggest concern is when he first hit a driveway culvert the emergency breaking did not engage and after striking the light pole. Not one air bag deploy, which could have resulted in less injuries to him. And this is the 2nd crash this vehicle has been in. The first one is when I struck a deer head on. And again the emergency braking did not engage. …
The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.
The contact owned a 2021 Dodge Durango. The contact stated that while driving approximately 70 mph and turning in an exit veering to the right when the vehicle began reducing in speed and the vehicle was displaying numbers counting down on the instrument panel. The contact pulled to the side of the road where they turned the vehicle off and waited approximately 5 - 10 minutes before turning the vehicle back on and driving to the dealer. The dealer was unable to duplicate the failure therefore they were unable to diagnose the cause. The vehicle had not been repaired. Approximately 3 weeks after while driving approximately 40 mph when attempting to go on a roundabout when the vehicle began displaying the count down on the instrument panel. …
The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the air bags failed to deploy. There were no warning lights illuminated after the crash. The driver's head struck the steering wheel and sustained headaches and a swollen nose. The front seat passenger struck their head and had headaches. The driver did not seek medical assistance, and it was unknown whether the front passenger seat occupant had sought medical assistance. A Police report was filed. The vehicle was towed to an unknown location by the insurance company, pending an evaluation. …
The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags); however, the VIN was not under recall. The manufacturer was notified of the failure, and a case number was provided. The vehicle was not repaired. The failure mileage was 77,528.
Drivers seatbelt buckle does not register, resulting in active chiming of the unbuckled seat belt alarm and disengaging of the airbag system. Driver must hold the seatbelt with downward pressure continuously in order to register the seat belt and return the vehicle to normal operating condition, and turn off the airbag system warning signs and chiming. Dealership refuses any assistance without payment despite being a vehicle safety system.
The contact owned a 2019 Dodge Durango. The contact stated that while the driver was traveling at an undetermined speed a crash occurred. During the crash, the vehicle sustained severe front-end damage and was destroyed but the airbags did not deploy. No further information was available. A police report was taken at the scene and the vehicle was towed away. No injuries were reported. The local dealer was contacted regarding the failure. The manufacturer was not yet contacted. The failure mileage was 13,000.
I had a car accident on 1/29/24 .Regarding to my car damages . Airbags did not deploy during the accident.I believe my speed was 29-35 mph typically airbags deploy when the crash is the equivalent of an impact into a rigid wall at 10-12 mph.is anything we can do here please? Wasn't my fault another car moved on the red light during intersection and mine was green and hit my car . I went to ER & i did a MRI and my doctor said I have serious issues with my back & neck now & I'll need several surgeries , Thanks and have a great day!
Related recalls (9)
Air bags › Critical fasteners
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Air bags › Frontal › Passenger side › Inflator module
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa,…
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.
Air bags › Frontal › Driver side › Inflator module
Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler has notified owners, and dealers will replace the driver's frontal air bag inflator, free of charge.
Air bags › Frontal › Passenger side › Inflator module
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab…
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company.
Air bags › Frontal › Driver side › Inflator module
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and…
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners.
Show 4 more recalls
Air bags
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity.
Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S.
Air bags
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Air bags
Certain sport utility vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 208, 'occupant crash protection.' the wrong occupant restraint controller (orc) was installed on these vehicles.
Remedy: Dealers will replace the occupant restraint control module. The recall began on February 27, 2006. Owners May contact daimlerchrysler at 1-800-853-1403.
Air bags
Vehicle description: pickup trucks. Sound deadener material inside the steering wheel could become detached from the cover and housing. Note: the Ram pickup trucks were built at the warren assembly plant ("s" in the 11th VIN position) from May 16, 2000 through October 23, 2000; st.
Remedy: Dealers will replace the clockspring assembly. Owner notification began June 18, 2001. Also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed,…
NHTSA investigations
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag…
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag…
Side curtain air bag failure
Odi has upgraded this investigation to an engineering analysis (ea07-003) to continue its investigation of the subject issue.
Side curtain air bag failure
Odi's investigation identified no issues in the design, manufacturing process, or quality control process of the side curtain air bags used in the Dodge durango vehicles.there have been no reported field incidents of side curtain air bag failures similar to the failures that occurred during the NHTSA research testing of the durango air bags.additional NHTSA testing conducted during this investigation resulted in no…
Frequently asked questions
Which Dodge Durango years have airbag problems?
By NHTSA complaints, the 2004 (143), 2005 (111), 2006 (76), 2014 (72) and 2000 (51) model years. Airbag complaints make up 13% of all complaints for the 2004.
Is there a recall for Dodge Durango airbag problems?
Yes — 9 recalls, including 21V-280 (critical fasteners, Apr 22, 2021); 18V-021 (inflator module, Jan 9, 2018); 16V-947 (inflator module, Dec 22, 2016). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Dodge Durango airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 83,000 miles; 30% happened before 50,000 miles.
What part fails most often?
Owners most often name the frontal (128 mentions), followed by the frontal › sensor/control module (12).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.