Suspension complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 2 | 14% | — |
| 2025 | 1 | 13% | — |
| 2024 | 1 | 7% | — |
| 2021 | 3 | 1% | — |
| 2020 | 1 | 2% | — |
| 2019 | 3 | 2% | 4,000 miles |
| 2018 | 6 | 3% | 11,000 miles |
| 2017 | 4 | 2% | 26,000 miles |
| 2016 | 5 | 3% | 40,000 miles |
| 2015 | 9 | 2% | 30,000 miles |
| 2014 | 7 | 1% | 25,000 miles |
| 2013 | 5 | 1% | 4,000 miles |
| 2012 | 6 | 1% | 55,000 miles |
| 2011 | 7 | 1% | 45,000 miles |
| 2009 | 1 | 6% | — |
| 2008 | 4 | 4% | 51,000 miles |
| 2007 | 5 | 2% | 85,000 miles |
| 2006 | 10 | 1% | 100,000 miles |
| 2005 | 14 | 1% | 94,000 miles |
| 2004 | 18 | 2% | 20,000 miles |
| 2003 | 91 | 27% | 41,000 miles |
| 2002 | 144 | 34% | 43,000 miles |
| 2001 | 265 | 40% | 48,000 miles |
| 2000 | 507 | 47% | 49,000 miles |
| 1999 | 1,102 | 56% | 64,000 miles |
| 1998 | 540 | 56% | 68,000 miles |
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
Our 2021 Dodge Durango Citadel with only 46,000 miles on it and purchased brand new has had the left driver side CV boot replaced and now the left driver side motor mount is leaking hydraulic fluid and needs to be replaced. Have read online of other owners having similar issues with the driver side suspension and powertrain.
We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [redacted]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in at the top resulting in very abnormal wear to the interior of the tires. We have photo proof of our 2021 Durango with the alignment issue versus our 2018 Durango without it. We notified Dodge of this safety issue especially since they have three brand new Durangos for sale with this same issue. We were unaware of this issue until the tires started coming apart since this was a brand new car and factory alignment should not be set to destroy tires. …
My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning would clear itself. I have video documentation related to this interaction. …
We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.
I was driving on I75 North in Florida near Ocala (exit 358) traveling about 70mph when I approached slowing traffic. I attempted a slow and steady stop without slamming on the brakes. The emergency braking system engaged but the vehicle failed to stop and I was not able to completely floor the brakes. In an effort to avoid hitting the vehicle in front of me and causing a multiple car collision I swerved onto the grassy side of the road. Because the car would not stop completely my passenger front wheel made contact with a concrete ditch and my vehicle flipped over resulting in a total loss.
The 2018 Dodge Durango has a blown rear shock. I have wore shocks out but never seen blown seals. The car barely has 50k and is not covered under warranty, or my extended warranty. They are on backorder and apparently this is not a new problem. The soonest I can get a shock is the 23rd of next month. It is not safe to drive.
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
I have a 2017 Durango, the rear shock are bad on it, the vehicle only has 26500 on it. Dodge currently has 200+ of these shocks on back order. With the shocks being bad if I go over a small bump it causes the back end of the vehicle to get loose and you almost lose control of the vehicle. I've looked at several Dodge Durango forums and this seem like a common issue with them. I've contacts Dodge all they tell me is they are working on making replacement parts. I'm not driving it currently because I am concerned about loosing control of the vehicle because of this issue. I have been waiting about a month of replacement parts and it's going to be a few more weeks before they hopefully have the parts. Also looking at the Dodge forums some people have had 3+ set of shocks put in there vehicle with the same result. …
Related recalls (3)
Suspension › Rear
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Remedy: Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
Suspension › Rear
On certain sport utility vehicles, the left rear suspension watts link May have been damaged during vehicle assembly and could fail.
Remedy: Dealers will replace the left rear suspension watts link free of charge. The recall began on July 19, 2006. Owners May contact daimlerchrysler at 1-800-853-1403.
Suspension › Front › Control arm › Upper ball joint
On certain sport utility vehicles and pickup trucks equipped with four-wheel drive (4x4), if moisture leaks into the front suspension upper ball joint, evacuation of the lubricant and corrosion of the joint May cause the joint to wear over an extended period of time.
Remedy: Dealers will replace the front suspension upper ball joints. This safety improvement campaign began on December 21, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.
NHTSA investigations
Front susp. Upper ball joint failure
In July 2003, odi opened pe03-032 based on 4 consumer complaints alleging separation of an upper ball joint.complaints alleged an unexpected collapse in the front end and in some occasions the ball joint separation is alleged to have resulted in the wheel, brake rotor, and steering knuckle separating from the vehicle.since opening the pe, odi has received 23 additional complaints related to ball joint separation.
Upper ball joint separation
Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (NHTSA recall no.
Frequently asked questions
Which Dodge Durango years have suspension problems?
By NHTSA complaints, the 1999 (1,102), 1998 (540), 2000 (507), 2001 (265) and 2002 (144) model years. Suspension complaints make up 56% of all complaints for the 1999.
Is there a recall for Dodge Durango suspension problems?
Yes — 3 recalls, including 15V-469 (rear, Jul 27, 2015); 06V-240 (rear, Jul 7, 2006); 04V-596 (upper ball joint, Dec 21, 2004). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Dodge Durango suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 58,000 miles; 37% happened before 50,000 miles.
What part fails most often?
Owners most often name the front › control arm › upper ball joint (1,829 mentions), followed by the front › control arm › lower ball joint (1,127).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.