The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall details
| NHTSA campaign | 24V-436 (24V436000) |
|---|---|
| Manufacturer number | 66B, 79B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Back over prevention › Sensing system › Camera |
| Report date | June 13, 2024 |
| Owners notified | July 9, 2024 |
| Vehicles affected | 1,033,433 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Chrysler Pacifica
- 2022 Chrysler Pacifica
- 2023 Chrysler Pacifica
- 2022 Chrysler Voyager
- 2021 Dodge Durango
- 2022 Dodge Durango
- 2022 Jeep Compass
- 2023 Jeep Compass
- 2021 Jeep Grand Cherokee
- 2022 Jeep Grand Cherokee
- 2023 Jeep Grand Cherokee
- 2022 Jeep Grand Wagoneer
- 2023 Jeep Grand Wagoneer
- 2022 Jeep Wagoneer
- 2023 Jeep Wagoneer
- 2022 Ram 1500
- 2022 Ram 2500
- 2022 Ram 3500
- 2022 Ram Promaster
- 2023 Ram Promaster
Owner complaints about the driver assistance
- 2021 Chrysler Pacifica collision avoidance problems 40
- 2022 Chrysler Pacifica collision avoidance problems 23
- 2023 Chrysler Pacifica collision avoidance problems 13
- 2022 Chrysler Voyager collision avoidance problems 1
- 2021 Dodge Durango collision avoidance problems 16
- 2022 Dodge Durango collision avoidance problems 6
- 2022 Jeep Compass collision avoidance problems 52
- 2023 Jeep Compass collision avoidance problems 11
- 2021 Jeep Grand Cherokee collision avoidance problems 54
- 2022 Jeep Grand Cherokee collision avoidance problems 57
- 2023 Jeep Grand Cherokee collision avoidance problems 57
- 2022 Jeep Grand Wagoneer collision avoidance problems 10
Frequently asked questions
Is the recall 24V-436 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,033,433 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.