Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving approximately 15 MPH uphill, the vehicle independently stopped. The vehicle was shifted into reverse(R) and the vehicle inadvertently drove forward. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with the check engine warning light illuminated. The mechanic replaced the fuel pump, spark plugs, and alternator. The mechanic stated there might also be a failure with the TIPM. The vehicle was also towed to another independent mechanic who diagnosed the vehicle and determined there was a failure with the fuel line connector and an abnormal clicking noise. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
On multiple occasions, and without warning, the car died while driving creating extremely dangerous and stressful situations. Additionally, the defective fuel pump relay caused the fuel pump to run even when the car was not running. This then caused damage to the fuel pump and required replacing both the relay and pump itself. As the Fuel Pump relay is a single unit soldered together, it could not be independently tested during normal checks. A recall was issues and executed for the same issue on Jeep and Durango models. I also see that this was brought up previously for this T&C model but was determined not to warrant a recall. A known, dangerous, costly, and preventable issue that was corrected elsewhere but not in this model. How is that possible? …
I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don't know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.
When I started my car I heard a "ding" and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn't deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I'm not intentionally accelerating) sometimes when I'm driving which is abnormal and can cause an accident.
The car will not start when cold. We did replace the battery and a few other parts. But it can not be diagnosed. My girls and I were stranded in the cold, far from home due to the issue. When it gets nice out than the van starts. I think sometimes should be done, due to family kids, and handicap need accessible vans.
Over a year ago, we began to have a problem in which the vehicle would, on occasion, not start. The "check engine" light would come on, along with another icon that looked like a lightning bolt between two inverted parentheses. Sometimes it started up on the first try, other times it would take a few attempts, and sometimes it would not start at all. Then a new wrinkle emerged: the van conked out on us a few times while on the road -- once while merging onto a highway. We now had a serious (and potentially dangerous) problem on our hands. We had the fuel pump replaced, but the problem persisted. I took the van to our local Chrysler dealership to have them figure it out. They replaced the throttle body and cleaned the fuel injectors and fuel system. …
What started as an intermittent crank / no start issue quickly progressed to complete failure of fuel pump relay that is part of TIPM. During the first crank no start issue on the day in question I was able to use remote start and the vehicle started normally. (Probably do to slightly higher system voltage as some accessories are turned off during remote start vs pushbutton start). Later the same day is when the complete failure occurred. This could be a major inconvenience for many, but in the harsh Minnesota winters it's more than just inconvenient when you have a wife and young kids in a vehicle away from home that will not start when air temps are in the single digits and wind chill is far below zero. Fortunately / sadly, this is such a common problem that I was able to diagnose it rather quickly with Google, but not before getting a frostbitten finger. …
Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. …
Today, we experienced, for the FOURTH time, a complete stall while driving. Accelerator would not work at all. Van died while driving approx 25 mph. We just had the entire fuel pump & fuel pump relay completely replaced. We have replaced both of these twice now, in less than 3 years. Same problem keeps happening. Mechanic agrees, that the core problem lies within a failure of the TIPM system. It's an electrical problem causing the fuel pump to fail while driving. This is extremely dangerous. It happened to us previously, while we were on the interstate driving approx 65 mph, and it almost caused us to crash the vehicle. Another problem to also note, is this same problem has caused the A/C unit to stop working. Blows out hot air, but will not produce cold air. A/C was completely replaced. Still not working. …
Tl* the contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 25 MPH, the vehicle loss motive power and stalled without warning. The contact pulled the vehicle off to the shoulder and upon inspection, the contact's husband discovered that the fuel line had disconnected causing fuel to spill all over the engine compartment. The contact's husband reconnected the fuel line and the vehicle was driven to the residence. The following day while driving 10 MPH, the failure recurred and the contact's husband reconnected the fuel line for a second time. The vehicle was taken to daytona Dodge Chrysler Jeep Ram & Fiat (1450 n. Tomoka farms rd suite a, daytona beach, fl 32124) and remained in the dealer possession. The vehicle was diagnosed and the fuel line was rescued to the fuel rail. The manufacturer was notified of the failure. The failure mileage was 140,581.
Fuel System complaints in other Town and Country years
Frequently asked questions
How common are fuel system problems on the 2013 Chrysler Town and Country?
NHTSA has 40 complaints about the fuel & propulsion system of the 2013 Chrysler Town and Country, 6% of the model year's 681 complaints. The component named most often is delivery › hoses, lines/piping, and fittings (1 mentions).
Is there a recall for 2013 Chrysler Town and Country fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for the 2013 Chrysler Town and Country, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Chrysler Town and Country fuel system problems start?
Half of the complaints with a recorded mileage happened before about 89,000 miles, and 11% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 0 fires and 1 injury to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.