Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2011 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated that he was able to restart the vehicle, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 275,000.
Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. …
During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. …
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.
The vehicle will crank but not start. This happened intermittently at first but is now a consistent issue. Through research I discovered that this is a common TIPM issue on this year Chrysler/Jeep/Dodge vehicles. A recall was placed for Jeep and Dodge however there has been no recall on Chrysler models with the same issue. This issue can cause the vehicle to not start as well as stall while driving which could potentially cause an accident. This recall needs to be in effect for Chrysler model vehicles with the sand issue as the Jeep and Dodge models
2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.
TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery . The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won't turn on it's been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van
The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.
Fuel System complaints in other Town and Country years
Frequently asked questions
How common are fuel system problems on the 2011 Chrysler Town and Country?
NHTSA has 110 complaints about the fuel & propulsion system of the 2011 Chrysler Town and Country, 14% of the model year's 773 complaints.
Is there a recall for 2011 Chrysler Town and Country fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for the 2011 Chrysler Town and Country, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2011 Chrysler Town and Country fuel system problems start?
Half of the complaints with a recorded mileage happened before about 92,000 miles, and 3% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 1 fire and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.