Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Chrysler Town and Country. The contact stated that the air bag warning light was flashing. Additionally, the Auto Start feature was inoperable. The contact also stated that the heater was activated independently. While driving at undisclosed speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the hood latch had been seized, and the electrical system was inoperable. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 104,000.
My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bothers me if there were an emergency and had to exit vehicle I wouldn't be able to get all my grandkids out in a timely manner. When I pull up to a construction zone and have to stop I have to open my door to hear to talk to them which caused them to tell me to stay in vehicle and they get scared for my safety with my door open. …
The rear drivers side sliding door no longer functions. The issue began when the door would intermittently make a buzzing sound but would not open or close. Shortly after, the door continued the first issue but also began pulsating when it actually would open. Around the same time these issues began, the door started opening by itself while driving. Though i have not had any accidents yet, several near misses have occurred due to the confusion and stress that this generates. The opening while driving issue occurs most often when on the highway. The primary passengers in the rear are children so there is heightened risk based on their very appropriate age based reaction of panic. The door is also no longer opening electronically from the key fob nor from the front seat buttons.
The drivers side sliding door of my 2013 Chrysler Town & Country will not open. It is stuck closed. Mechanic says it is a faulty actuator and will require a $700 repair, for one door. An online search revealed that many other consumers are experiencing this same problem. I'd like to hold Chrysler responsible for this repair. I'm concerned that, in an emergency, my children may not be able to get out of the car. And, if the left door is faulty, how long before the part in the right-side door goes out, too? I do not want to be responsible for $1400 to repair faulty manufacturer parts. Please advise!
As I was driving down a local highway my rear liftgate spoiler broke off my van, hit the road and flew into a field or ditch. Luckily no one was close enough behind me to get hit by the debris. I tried to find the spoiler but was unable to safely find it due to the busy highway. I have not filed a claim with my insurance yet or taken it into a dealer service dept. Just before the spoiler flew off I heard some banging on my rear window but was unable to safely stop to investigate.
I just bought the van while dropping off the kids 10-year-old and a nine-year-old at the schools drop off lane from the driver side rear sliding door while they were coming out of the door. The door closed on them. I had to stick my hand from the back of the drvers seat to stop and it was pushing against my hand .it this has happened three times, it appears that the door is not locking open when it's commanded to open .
Used key fob to open rear liftgate in order to put packages in , liftgate opened like normal I bent in to place packages inside and the liftgate came backdown and hit my head and then went back up a few inches and came back down again hitting my head again before I had a chance to move out of the way. I had to go to the hospital, I had head and neck pain ,to get checked out and was told I wad whiplash.
When I was driving in reverse after making a u turn the brake lock up on me causing the car to roll. It was so dangerous I had absolutely no control of the car. There are worse cases, when im driving up a hill imagine that...... I just rolled down the hiil, I thought it was over.
On September 2018 while driving on the highway my 2013 Chrysler Town and Country started stalling notice that it was losing power I barely made it home when I try to open side doors notice that none of the power side doors wouldn't open they were stuck we can't open the doors and once we turned off the van it wouldn't start we thought it was the battery so we got a new one, but the battery wasn't the problem. Because when we connected the battery it turned on but once again we shut down the engine it wouldn't start again... We notice it started making a noise and losing power and the engine shut down and it wouldn't start again so we decided to disconnecting the battery so we can see if it would turn on the next day and it but so that it what we have to do everytime we would go somewhere. …
I was driving down the expressway on aug 13th around 9 pm when suddenly the hood of my minivan flew open and smacked my windshield. Everything went black in front of me due to the windshield shattering and the hood up against the car. I was forced to navigate myself and my newborn twins across the 4 lane highway unable to see a thing. Luckily I made it without causing a horrible accident. When the officer arrived he pointed out the latch of the hood did not simply come undone but the bolts were actually stripped out and the entire mechanism had defaulted. He strongly encouraged me to contact Chrysler. I contacted Chrysler the following morning. My minivan has never been wrecked nor had we had any problems or concerns with the hood before. …
Body complaints in other Town and Country years
Frequently asked questions
How common are body problems on the 2013 Chrysler Town and Country?
NHTSA has 25 complaints about the body & structure of the 2013 Chrysler Town and Country, 4% of the model year's 681 complaints. The component named most often is body (17 mentions).
Is there a recall for 2013 Chrysler Town and Country body problems?
No. NHTSA lists no body & structure recall for the 2013 Chrysler Town and Country, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Chrysler Town and Country body problems start?
Half of the complaints with a recorded mileage happened before about 47,000 miles, and 38% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 3 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.