Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2012 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle would not immediately start. The contact was able to start the vehicle after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay had failed and needed to be replaced. The independent mechanic also advised the contact that the manufacturer had made a bypass kit for the failure. The fuel pump relay was bypassed. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The approximate failure mileage was 86,000.
Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn't going very fast. I didn't know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This should be a recalled issue though, since it is an extremely hazardous issue if it causes failures while driving
Confirmed cylinder number 2 misfire. Performed relative compression test and intake trace pull. Confirmed that number two has low compression and is directly affecting cylinder number fives intake pull. removed spark plug and did a compression test on cylinder 2 it had 90psi of compression and the rest of the cylinders were at 148psi of compression. used a bore scope and found cylinder damage in video attached vehicle needs a new engine to correct customers concern. When going up a small incline at 30-45mph engine would stall out. I have 3 little kids and I drive a lot for my job and want to be safe on the road! Also my blind spot detectors have constantly been on since about 75,000 miles. It's kind of a distraction when you are driving at night.
The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it's putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under "recall pricing" but refuses to cover labor to install the new part on certain vehicles.
Bad relay module: 1. Battery drained while parked in garage overnight, multiple occasions. 2. Fuel pump continued to run and make noise when the vehicle is shut off. 3. Chrysler dealer performed diagnosis and confirmed that the TIPM require replacement, replacement part will take additional two months to arrive. 4. Engine stalled while making low speed right turn at high traffic intersection and nearly caused accident with children onboard. Likely caused by shut off fuel pump. 5. The vehicle is absolutely unsafe to drive and require immediate repair.
Has had some issues trying to turn on after sitting over night. It will just kill the battery but it just started to die while driving and the entire system shuts off. All the lights, the steering wheel locks up and gas goes out. All you can do is brake and hope that you can stop in a good spot before it dies fully. This has happened a few times with my kids in the car and now I just don't dare to drive. The tipm needs to be recalled.
The External Fuel Pump Relay has failed causing stalling conditions while driving and starting problems. Along with that, it has drained the battery due to not turning the fuel pump off after the car is turn off. The part was recalled on the Jeep and Durango models with the same 3.6L engine. There have been many reports of this online with Town and Country and Dodge Caravan models with the 3.6L and 5.7L engines.
It's the timp the big black box with all the fuses in it I have had so much problems with it it messed up the alternator and the battery and the doors and the fule pump now I have to get a new box and a fused pump because it won't start at all now it have quite on me while I was driving before it broke all the way down I don't know why they ain't a recall on it yet
Chrysler recalled Jeep n Durango models due to faulty fuel pump relay. Town and Country vans were added to recall expansion. #R09- 14V-530 My van doesn't start properly and have been stranded with 2 young children n cold weather. I need my van for work as I'm a single mother and just bought the van. I need this repaired immediately.
The can has issue starting due to tipm malfunctions effecting the fuel pump. Also causes battery to die from fuel pump not shutting off when car sure off. The car has shut off on me. A few times. Most recently on the highway while being in the left lane. It was very dangerous. And hard for me to get it somewhere safe.
Fuel System complaints in other Town and Country years
Frequently asked questions
How common are fuel system problems on the 2012 Chrysler Town and Country?
NHTSA has 58 complaints about the fuel & propulsion system of the 2012 Chrysler Town and Country, 9% of the model year's 634 complaints. The component named most often is delivery › fuel pump (2 mentions).
Is there a recall for 2012 Chrysler Town and Country fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for the 2012 Chrysler Town and Country, though it has 5 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2012 Chrysler Town and Country fuel system problems start?
Half of the complaints with a recorded mileage happened before about 100,000 miles, and 5% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.