Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2011 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.
Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear window vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.
Rear sliding door lock actuator has failed and is stuck in locked position. It is impossible to open the door from inside or out using either manual or electric opener. This is dangerous as this door can no longer be used in case of emergency or accident. It is also not apparent anything is wrong. It just does not unlock or open.
Tl* the contact owns a 2011 Chrysler Town and Country. While driving approximately 25 MPH, the engine suddenly shut off. After restarting the vehicle, the temperature gauge increased and decreased and the engine would continue to shut off. The vehicle was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. Also, the contact stated that other electrical failures previously occurred, such as the passenger side sliding door would buzz and the windows malfunctioned. The local dealer (golling Chrysler, 2405 s. Telegraph rd., west bloomfield, mi) was unable to determine the cause of the failures. The manufacturer was not notified. The failure mileage was 160,000.
Left side passenger auto sliding door auto locking system. When system would auto lock, it would not unlock in either the auto mode, electrically by fob or door lock electric switch and most dangerous, unable to manually move the lock release tab on the door to unlock position. Renders egress from this door totally impossible. Troubleshoot for 3 weeks. After couple days was able to electrically unlock door at witch time I totally disconnected door power and operated the lock and door in manual mode no problems.. Only when using the lock solenoid,,did the lock system jam. Replaced door locking assmy at part cost of $648 and door back to normal ops. Part number for lock was dla1306.
Tl* the contact owns a 2011 Chrysler Town and Country. While driving approximately 55 MPH, the trunk lid opened independently. The failure recurred numerous times. The vehicle was taken to a dealer where the contact was informed that the remote made contact with the door and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000. Updated 1/21/16 ln the consumer stated the lid goes up and down on its own. The consumer stated he was in the head and caused a bump to for on the consumers head, when the lid came down on its own. Updated 03/30/16.
Vehicle parked in homeowner's driveway erupted in flames at approximately 12.45 am on September 3rd. Vehicle was shut off for over four(4) hours. Engine was relatively cool as it was only driven for five minutes prior to 8 pm on the 2nd of September. Neighbor who called the fire department reported seeing sparks emanating from under the hood before it burst into flames which destroyed the car. This also damaged the other vehicle parked ahead of the Town and Country.
Turn signal lamp on both mirrors defective. Cover comes off exposing the electrical board with the lights. Both sides not functioning. This appears to be a common issue on the internet. We have a Chrysler maximum care plan which it the best warranty Chrysler offers but this part is not covered. This item is for added safety but not functioning and I'm concerned exposed electrical boards to the weather could cause a short or fire.
Tl* the contact owns a 2011 Chrysler Town and Country. The contact stated that the rear passenger door independently opened and closed at random. The contact also stated that the blind spot sensor seized without warning. The vehicle was taken to a dealer where the failure could not be determined due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
2011 Chrysler Town and Country. The sliding doors failed to remain open and it automatically closed.the door required excessive force to avoid closing and preventing an injury. The vehicle was taken to a dealer where it was repaired on two separate occasions where they flashed the computer, but the problem reoccurs. The approximate failure mileage was 30,000 and the current mileage was 65,000.
Body complaints in other Town and Country years
Frequently asked questions
How common are body problems on the 2011 Chrysler Town and Country?
NHTSA has 37 complaints about the body & structure of the 2011 Chrysler Town and Country, 5% of the model year's 773 complaints. The component named most often is body (23 mentions).
Is there a recall for 2011 Chrysler Town and Country body problems?
No. NHTSA lists no body & structure recall for the 2011 Chrysler Town and Country, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2011 Chrysler Town and Country body problems start?
Half of the complaints with a recorded mileage happened before about 36,000 miles, and 38% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 2 fires and 6 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.