2017 Chrysler Pacifica Problems & Complaints

Avoid3.3× as many complaints as a typical year of the Pacifica at the same age

Owners have filed 1,537 complaints about the 2017 Chrysler Pacifica with the National Highway Traffic Safety Administration. That is 3.3× as many as a typical Pacifica model year at the same age, which makes the 2017 one of the Pacifica years to avoid. The most reported problem area is the engine & cooling (535 complaints, typically around 20,000 miles). 11 recalls cover this model year.

1,537complaints
11recalls
46crashes
10fires
37injuries
0deaths

Most common 2017 Chrysler Pacifica problems

Share of the 1,537 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chrysler Pacifica complaints by model year

’04’05’06’07’08’17’18’19’20’21’22’23’24’25’268961.2k7263801021.5k889316171375217155473011
Owner complaints per model year, Chrysler Pacifica. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Pacifica years: 2024, 2025, 2020. Years to avoid: 2017, 2018, 2021, 2005. Compare all years →

2017 Chrysler Pacifica recalls (11)

Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor

NHTSA recall 25V-876 · Dec 17, 2025 · 86 vehicles

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Electrical system › Wiring › Connectors/plugs/receptacles

NHTSA recall 23V-010 · Jan 17, 2023 · 67,117 vehicles

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.

Electrical system › 12V/24V/48V battery

NHTSA recall 19V-348 · May 9, 2019 · 198,731 vehicles

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019.

Electrical system › Wiring › Front underhood

NHTSA recall 18V-524 · Aug 9, 2018 · 12,779 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018…

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.

Equipment › Electrical › Anti-theft devices

NHTSA recall 18V-395 · Jun 14, 2018 · 240,242 vehicles

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Electrical system › Software

NHTSA recall 18V-332 · May 17, 2018 · 4,815,661 vehicles

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab…

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

Show 5 more recalls

Electrical system › Software

NHTSA recall 18V-049 · Jan 11, 2018 · 153,859 vehicles

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.

Seat belts › Rear/other

NHTSA recall 17V-542 · Aug 31, 2017 · 47,927 vehicles

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.

Power train › Driveline › Differential unit

NHTSA recall 17V-482 · Jul 28, 2017 · 524 vehicles

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Remedy: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082.

Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings

NHTSA recall 17V-342 · May 25, 2017 · 371 vehicles

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification.

Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Seat belts › Rear/other

NHTSA recall 16V-490 · Jun 30, 2016 · 3,620 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Remedy: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016.

NHTSA defect investigations

Federal safety investigators have looked into 3 possible defects involving the 2017 Chrysler Pacifica:

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

NHTSA investigation RQ24001 · opened Jan 16, 2024 · open · led to recall 26V-362

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition "OFF' fires that originate at the high voltage (HV) battery pack assembly.

Intermittent Loss of Electric Power Steering

NHTSA investigation PE25009 · opened Sep 5, 2025 · open

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017-2018 Chrysler Pacifica vehicles.

Stall/Loss of Motive Power

NHTSA investigation DP17003 · opened Dec 1, 2017 · closed Mar 1, 2018 · led to recall 18V-049

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform.

What 2017 Chrysler Pacifica owners say

Engine & cooling all 535 →

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries were sustained. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.

76,000 miles · Aug 2025 · crash

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM's was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. …

0 miles · Dec 2016

Transmission & drivetrain all 472 →

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries were sustained. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.

76,000 miles · Aug 2025 · crash

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM's was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. …

0 miles · Dec 2016

Electrical system all 394 →

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start. The contact stated that on the second attempt to start the vehicle, the brake pedal was stuck on the floorboard and failed to return to its normal position. The contact stated that the vehicle could not be jumpstarted. An independent mechanic was contacted and advised the contact to depress the brake pedal harder to start the vehicle. The contact stated that a friend assisted in depressing the brake pedal harder, and the vehicle started; however, the windshield wipers engaged independently, Additionally, the steering wheel made an abnormal sound and became difficult to turn. The contact stated upon starting the vehicle on another occasion, the rotary gear shift dial lights failed to illuminate, and the message "Service Shifter" was displayed. The contact was able to drive to the residence. …

81,000 miles · May 2024

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after several attempts with the STOP/START unavailable message displayed on the instrument panel. The contact replaced the battery however, the failure returned soon after each battery replacement. The contact also stated that the vehicle independently accelerated while driving at various speeds. The contact stated that the vehicle also stalled while depressing the accelerator pedal. The service shifter and service electronic stability system warning lights were illuminated on the instrument panel. Additionally, the contact stated that the vehicle would not accelerate above 25 MPH while driving. The contact was forced to use the hazard lights and slowly drove the vehicle back to her residence. …

50,000 miles · Nov 2019

2017 Chrysler Pacifica engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.6L 6-cyl plug-in hybridCVTFWD32 / 33 / 32
3.6L 6-cyl9-speed automaticFWD18 / 28 / 22

EPA ratings. Class: Minivan.

Frequently asked questions

Is the 2017 Chrysler Pacifica a good car?

Based on 1,537 owner complaints filed with NHTSA, the 2017 Pacifica rates avoid: 3.3× as many complaints as a typical year of the Pacifica at the same age. It is one of the Pacifica years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2017 Chrysler Pacifica?

The engine & cooling — 535 complaints, 35% of all complaints for this model year. Next are the transmission & drivetrain (472) and electrical system (394).

How many recalls does the 2017 Chrysler Pacifica have?

There are 11 recalls for the 2017 Chrysler Pacifica, the most recent from December 17, 2025 (latch/anchor). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Chrysler Pacifica?

The best years by complaints, compared at the same age, are 2024, 2025 and 2020. Years to avoid or approach with caution: 2017, 2018, 2021 and 2005. See the full Chrysler Pacifica years comparison.

At what mileage do 2017 Chrysler Pacifica problems happen?

The median mileage reported in complaints is about 25,000 miles; 76% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.