2017 Chrysler Pacifica Engine Problems

Mileage when the problem started

• Under 25k
  14255%
• 25k–50k
  5923%
• 50k–75k
  3112%
• 75k–100k
  156%
• 100k–150k
  73%
• 150k+
  21%

Owner reports

Selected complaints filed with NHTSA by 2017 Chrysler Pacifica owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries were sustained. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM's was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. …

The contact owns a 2017 Chrysler Pacifica. The contact stated the START/STOP feature failed to work properly. The contact stated that the vehicle stalled when the brake pedal was released. The driver had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle overheated. The contact was able to restart the vehicle. The coolant was low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to the local dealer and diagnosed that the EGR cooler valve was cracked. The vehicle was not repaired. …

The contact owns a 2017 Chrysler Pacifica. The contact stated that while depressing the accelerator pedal, the vehicle would not immediately accelerate, and the transmission experienced hard shifting. The check engine warning light remained illuminated. The contact stated that later while driving at an undisclosed speed, the engine misfired. The vehicle was diagnosed, and it was determined that the transmission was faulty and engine coolant was present inside cylinders number 1,3 and 5. The vehicle was not yet repaired. Additionally, the driver's and passenger's side sliding doors malfunctioned and erroneously opened after being closed. The doors were reprogrammed, and the vehicle was repaired. The contact stated that after a cold start the brake pedal extended to the floor. The cause of the failure was not yet determined. …

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 18 MPH and approaching a stop sign and depressing the brake pedal, she began to hear an abnormal noise and the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle after 8 minutes and drove to her destination. The contact called an independent mechanic and made them aware of the failure. The manufacturer had been informed of the failure. The contact called Flemington Chrysler Jeep Dodge RAM (204B US-202, Flemington, NJ 08822: [phone]) and Reedman Toll Chrysler Jeep Dodge Ram Fiat of Langhorne (1700 Lincoln Hwy #103, Langhorne, PA 19047: [phone]) and made them aware of the failure. The contact took the vehicle to an independent mechanic and the vehicle was being serviced for the failure. The vehicle was not diagnosed or repaired. …

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, there were several unknown warning lights illuminated, and the engine seized. The contact stated that after several attempts, the vehicle started. The vehicle was driven to the shoulder of the road and the failure reoccurred. The contact's husband started the vehicle, and the vehicle was driven to an independent mechanic; however, the failure was not duplicated. The contact stated that while attempting to leave the independent mechanic, the vehicle failed to start. The dealer where the vehicle was purchased, was made aware of the failure. The contact was advised to have the vehicle towed to the dealer and was provided a diagnostic fee. The manufacturer was not made aware of the failure. …

The contact owns a 2013 Chrysler Pacifica. The contact stated that while driving approximately 50 MPH, the engine overheating warning light was illuminated. The contact pulled over and waited for the engine to cool down, restarted the vehicle, and continued driving. The failure became a recurring failure however, after the last failure the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed and determined that there was a leak in the cooling system that caused coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact was referred to the manufacturer by the mechanic. The manufacturer was made aware of the failure, and it was confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to file a complaint. …

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the check engine warning light illuminated with smoke coming from the exhaust. The contact stated that she continued driving however, later in the day the vehicle failed to start. The vehicle was towed to an independent mechanic who stated that coolant was leaking into the gasket and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be repaired. The contact stated that the manufacturer informed her that they would assist with repairs at a dealer as part of a Goodwill Program. The contact stated that the failure was an ongoing failure and that the vehicle was previously repaired for an engine failure. The approximate failure mileage was 74,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the check engine warning light was displayed on the instrument panel soon after the vehicle was purchased. An independent mechanic replaced the EVAP purge valve, but after the repair, the power steering assist failed, and several unknown warning lights were illuminated. A mobile mechanic attempted to clear the codes, but the power steering failure persisted. The vehicle was then towed back to the independent mechanic, where a diagnostic test provided several fault codes, including electrical, ABS, brakes, traction control, rack and pinion, and the check engine warning light was displayed. The vehicle remained with the mechanic unrepaired. The dealer and manufacturer were notified of the failure but provided no assistance. The failure mileage was 107,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to CarMax where it was diagnosed; however, the cause of the failure could not be determined. The vehicle was then taken to the dealer where it was diagnosed and determined that the oil needed to be changed. The vehicle was repaired; however, the failure recurred. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was determined that either the fuel filler, filler neck, or filler tube failed and could not be repaired or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,054.

NHTSA investigations

Engine complaints in other Pacifica years