The problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
The risk
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
The fix
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Recall details
| NHTSA campaign | 18V-395 (18V395000) |
|---|---|
| Manufacturer number | U50 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Equipment › Electrical › Anti-theft devices |
| Report date | June 14, 2018 |
| Owners notified | July 9, 2018 |
| Vehicles affected | 240,242 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 18V-395 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 240,242 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.