Which parts fail
Components named in complaints (service brakes, ABS, rotors and pads, parking brake).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2017 Chrysler Pacifica owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2017 Chrysler Pacifica. The contact stated that the check engine warning light was displayed on the instrument panel soon after the vehicle was purchased. An independent mechanic replaced the EVAP purge valve, but after the repair, the power steering assist failed, and several unknown warning lights were illuminated. A mobile mechanic attempted to clear the codes, but the power steering failure persisted. The vehicle was then towed back to the independent mechanic, where a diagnostic test provided several fault codes, including electrical, ABS, brakes, traction control, rack and pinion, and the check engine warning light was displayed. The vehicle remained with the mechanic unrepaired. The dealer and manufacturer were notified of the failure but provided no assistance. The failure mileage was 107,000.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, with the brake pedal depressed all the way to the floorboard the vehicle failed to stop as intended. As a result, the contact had to go through a stop sign eventually coasting to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the brakes had seized. The contact was also informed that the front end struts needed to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 140,000.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the valve gasket covers, the intake manifold gasket kit, oil filter housing, front brake pad and rotors, all the motor mounts, and the front sway bar links needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
When having to press hard on brakes my vehicle does not stop right away. I have to pump them to get my van to stop. When at a light with vehicle stopped by pressing on break the brake pedal will push back up with force and start moving forward.
We've written the NHTSA in the past and have not received a response. We understand Covid was a problem that messed a lot of things up and we've been patient until now and we're writing again hoping for a long awaited response. We purchased new (on 03/10/17) a 2017 Chrysler Pacifica with the factory installed tow package, which Dealer and Chrysler Corp claimed it could tow 3600 pounds, so we can purchase and tow a 3500 pound RV but since the van purchase we have learned that we need trailer brakes on any trailer weighing more than 2500 pounds so the van and trailer could stop safely. …
My vehicle now 3 times just stops on me luckily 2 of the 3 times i was going maybe 10 mph. only once i was going 35 and it just slams shut i am being told they are no active recalls however this is a problem and going to cause an accident when this happens my drive light on the dash is flashing as well as on the knob to put it in to drive. this is just one of the many problems with the vehicle the transmission constantly jerks you around. the sliding doors have a mind of their own. i am a single mom of 4 and i purchased this car almost bran new and i only have 3000 left to pay on it and i can barely drive it i dont even like going around my neighborhood in the vehicle for fear it will just stop. …
The Brake Booster created unsafe vehicle handling/driving . Safety was at risk as the car would not remain stopped when the brake pedal was pushed. The pedal would resist pressure and the car would move forward into instersections, cars in front of this car, and it required that I place the car in Park to stop the car. The part has been replaced and the brakes work as they should. There was a recall of the 2018-20 Chrysler Pacificas for the same reason. I read that others have experienced this Brake Booster problem with other years, excluding 2018-20. Lives of the people in the car were at risk until this was fixed. Also, it was not noted on the Chrysler computer check as a problem. I had to insist that it was happening in order to get this repaired. …
Computer Code P258B - Electric Vacuum Pump - After fixing code P000B with an oil change, the P258B code caused the check engine light to come back on and after further investigation found that the wire that comes from the pump looks like it has started melting. The external wiring casing is no longer covering the wires and the piece plugged into the pump looks like its splitting. I finally found the part through the Mopar site but is referred to as an Air Pump: Product ID: 68274999AD. Luckily the car has not stalled or caught on fire. The vehicle has not been inspected by the manufacturer, police, insurance reps, or others. I plan on ordering the part to install myself as personal funds don't allow me the luxury of taking to the dealer to have this done. I will keep the part if the manufacturer wants it to inspect.
I am writing to report another incident related to my 2017 Chrysler Pacifica. Today, while driving on a major highway, my vehicle unexpectedly shut off and braked violently multiple times without warning, creating a serious safety hazard. Fortunately, there was no accident, but due to the sudden and forceful braking, I am now experiencing pain in my head, neck, upper back, and shoulders. I previously reported electrical issues with this vehicle on January 22, 2024. Given the recurring nature of these problems, I am extremely concerned about the ongoing safety risks. Please advise on the next steps to formally document this incident and any updates regarding similar reports or investigations into this issue. I appreciate your prompt attention to this matter and look forward to your response.
I was driving my van and the dash board turns on and off several times. It starts to light all lights while I'm driving. It was a scary situation while im driving my vans brakes while I'm in the freeway. This has happened several times. I also had my vehicle not turn on at all It stays locked and the dash boards says come error code. My vehicle jerks randomly and feels its gonna shut off. Had to tow the car to the dealer, no problem found. On another occasion my transmission was defective and it was changed. . It's has been taken to the dealer several times and I continue to have electrical issues and mechanical issues. I contacted the manufacturer and asked to do a buy back. The company refused and I explained all the issues that I have on my van and no resolution was made.
Related recalls
Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification.
Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Brake complaints in other Pacifica years
Frequently asked questions
How common are brake problems on the 2017 Chrysler Pacifica?
NHTSA has 87 complaints about the brakes of the 2017 Chrysler Pacifica, 6% of the model year's 1,537 complaints. The component named most often is electrical › switch (1 mentions).
Is there a recall for 2017 Chrysler Pacifica brake problems?
Yes — NHTSA recall 17V-342 (hoses, lines/piping, and fittings, May 25, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2017 Chrysler Pacifica brake problems start?
Half of the complaints with a recorded mileage happened before about 16,000 miles, and 56% before 25,000 miles.
Is it dangerous?
Owners linked 12 crashes, 0 fires and 5 injuries to brakes problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.