The problem
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
The risk
A loss of power steering assist or a stall can increase the risk of crash.
The fix
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Recall details
| NHTSA campaign | 19V-348 (19V348000) |
|---|---|
| Manufacturer number | V53 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › 12V/24V/48V battery |
| Report date | May 9, 2019 |
| Owners notified | May 24, 2019 |
| Vehicles affected | 198,731 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 19V-348 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 198,731 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.