The problem
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
The risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The fix
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Recall details
| NHTSA campaign | 23V-010 (23V010000) |
|---|---|
| Manufacturer number | 03A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › Wiring › Connectors/plugs/receptacles |
| Report date | January 17, 2023 |
| Owners notified | February 23, 2023 |
| Vehicles affected | 67,117 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the electrical system
- 2017 Chrysler Pacifica electrical problems 394
- 2018 Chrysler Pacifica electrical problems 290
- 2019 Chrysler Pacifica electrical problems 98
- 2020 Chrysler Pacifica electrical problems 64
- 2021 Chrysler Pacifica electrical problems 152
- 2022 Chrysler Pacifica electrical problems 62
- 2023 Chrysler Pacifica electrical problems 43
Frequently asked questions
Is the recall 23V-010 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 67,117 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.